Litzy Cabrera-Marin
Charlotte,NC
Summary
Motivated Crew Member with experience in fast-paced environments. Strong background in customer service, teamwork, and problem-solving. Consistently recognized for maintaining high standards of cleanliness and organization. Delivered quality service by offering efficient and friendly support to customers and team members.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dunkin Donuts Crew Member
Dunkin Donuts & Baskin Robbins
Cicero, IL
08.2024 - 04.2025
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Adhered to health department regulations regarding food handling procedures.
- Assisted management team with inventory counts of food products and beverage supplies.
- Checked expiration dates on all products before serving them to customers.
- Assembled and served meals according to specific guest requirements.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
Housekeeper
Sweep It Clean
Chicago, IL
10.2022 - 07.2023
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Responded to requests from guests regarding housekeeping needs.
- Observed proper use of chemicals when cleaning various surfaces.
- Changed bed linens and towels, tidied up rooms.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Followed safety procedures when handling hazardous materials.
- Reported any maintenance issues or damage to supervisors immediately.
- Ensured that all health standards were met during cleaning operations.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Used cleaning chemicals following proper guidelines.
- Assisted in laundry services including washing, drying, and folding linens.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
Skills
- Health regulations compliance
- Inventory management
- Sanitation practices
- Customer service
- Time management
- Adaptable problem solving
- Task prioritization
- Cash drawer balancing
- Cash handling expertise
- Training and onboarding
- Reliability and punctuality
- Health standards adherence
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
- Illinois Food Handler Certification
Timeline
Dunkin Donuts Crew Member
Dunkin Donuts & Baskin Robbins
08.2024 - 04.2025
Housekeeper
Sweep It Clean
10.2022 - 07.2023
Similar Profiles
J U S ' D I V I N E J A C K S O NJ U S ' D I V I N E J A C K S O N
Team Member/Cashier at Dunkin Donuts & Baskin RobbinsTeam Member/Cashier at Dunkin Donuts & Baskin Robbins
Kiara ZapataKiara Zapata
Crew Member and Shift Lead at Dunkin Donuts & Baskin RobbinsCrew Member and Shift Lead at Dunkin Donuts & Baskin Robbins
Reagan QuimpoReagan Quimpo
Crew Member at Dunkin Donuts & Baskin RobbinsCrew Member at Dunkin Donuts & Baskin Robbins
Vida ThaoVida Thao
Crew Team Member at Dunkin Donuts & Baskin RobbinsCrew Team Member at Dunkin Donuts & Baskin Robbins
Samantha CottonSamantha Cotton
Manager at Mellow MushroomManager at Mellow Mushroom