Overview
Work History
Education
Skills
Timeline
Generic

Litzy Enriquez

Fort Worth,TX

Overview

3
3
years of professional experience

Work History

Lead Bartender

Ojos Locos Sports Cantina
08.2022 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Bartender

The Sporting Club
07.2023 - 10.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Cocktail Waitress

Playhouse
03.2023 - 08.2023
  • Maintained a clean, organized, and inviting table area for an enjoyable guest experience.
  • Promoted special events or themed nights within the venue by engaging with customers during their visits or utilizing social media platforms.
  • Efficiently navigated crowded areas while carrying delicate glassware or trays without compromising safety standards for both staff and patrons alike.
  • Balanced attention between multiple tables simultaneously while ensuring each party received personalized care throughout their visit.
  • Provided exceptional customer service to high-profile clients, ensuring satisfaction and promoting positive word-of-mouth referrals.
  • Managed financial transactions accurately and promptly, maintaining accountability for all cash handling duties.
  • Contributed to venue profitability through proper handling and tracking of complimentary offerings or discounts when applicable.
  • Adhered to strict dress code requirements, consistently presenting a polished appearance that positively represented the venue''s brand image.
  • Supported team members during high-volume periods, demonstrating effective multitasking skills.
  • Collaborated with security personnel to ensure the safety and well-being of all guests in the venue.
  • Increased sales with upselling techniques and recommendations of premium bottles or drink packages.
  • Enhanced customer experience by providing timely and efficient bottle service to VIP guests.
  • Developed rapport with patrons, fostering a welcoming environment and encouraging repeat business.
  • Processed orders and facilitated customer payments using POS system.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Cocktail Waitress

Mr Luxx After Hours
01.2023 - 03.2023
  • Maintained a clean, organized, and inviting table area for an enjoyable guest experience.
  • Promoted special events or themed nights within the venue by engaging with customers during their visits or utilizing social media platforms.
  • Efficiently navigated crowded areas while carrying delicate glassware or trays without compromising safety standards for both staff and patrons alike.
  • Balanced attention between multiple tables simultaneously while ensuring each party received personalized care throughout their visit.
  • Provided exceptional customer service to high-profile clients, ensuring satisfaction and promoting positive word-of-mouth referrals.
  • Managed financial transactions accurately and promptly, maintaining accountability for all cash handling duties.
  • Contributed to venue profitability through proper handling and tracking of complimentary offerings or discounts when applicable.
  • Adhered to strict dress code requirements, consistently presenting a polished appearance that positively represented the venue''s brand image.
  • Supported team members during high-volume periods, demonstrating effective multitasking skills.
  • Collaborated with security personnel to ensure the safety and well-being of all guests in the venue.
  • Increased sales with upselling techniques and recommendations of premium bottles or drink packages.
  • Enhanced customer experience by providing timely and efficient bottle service to VIP guests.
  • Developed rapport with patrons, fostering a welcoming environment and encouraging repeat business.
  • Processed orders and facilitated customer payments using POS system.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Cocktail Waitress

El Chingon
01.2022 - 02.2023
  • Maintained a clean, organized, and inviting table area for an enjoyable guest experience.
  • Promoted special events or themed nights within the venue by engaging with customers during their visits or utilizing social media platforms.
  • Efficiently navigated crowded areas while carrying delicate glassware or trays without compromising safety standards for both staff and patrons alike.
  • Balanced attention between multiple tables simultaneously while ensuring each party received personalized care throughout their visit.
  • Provided exceptional customer service to high-profile clients, ensuring satisfaction and promoting positive word-of-mouth referrals.
  • Managed financial transactions accurately and promptly, maintaining accountability for all cash handling duties.
  • Contributed to venue profitability through proper handling and tracking of complimentary offerings or discounts when applicable.
  • Adhered to strict dress code requirements, consistently presenting a polished appearance that positively represented the venue''s brand image.
  • Supported team members during high-volume periods, demonstrating effective multitasking skills.
  • Collaborated with security personnel to ensure the safety and well-being of all guests in the venue.
  • Increased sales with upselling techniques and recommendations of premium bottles or drink packages.
  • Enhanced customer experience by providing timely and efficient bottle service to VIP guests.
  • Developed rapport with patrons, fostering a welcoming environment and encouraging repeat business.
  • Processed orders and facilitated customer payments using POS system.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Education

Nursing

Texas State University
San Marcos, TX

Mansfield Summit High School
Mansfield
04.2019

Skills

  • Exceptional customer service
  • Sales & marketing
  • Thrives in fast paced environments
  • Committed team player
  • Outgoing personality
  • High energy
  • Adaptability
  • Cash handling
  • Upselling capability
  • Bilingual (English & spanish)
  • Bar terminology
  • 5 years experience
  • POS system

Timeline

Bartender

The Sporting Club
07.2023 - 10.2023

Cocktail Waitress

Playhouse
03.2023 - 08.2023

Cocktail Waitress

Mr Luxx After Hours
01.2023 - 03.2023

Lead Bartender

Ojos Locos Sports Cantina
08.2022 - Current

Cocktail Waitress

El Chingon
01.2022 - 02.2023

Nursing

Texas State University

Mansfield Summit High School

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Litzy Enriquez