Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Litzy Herrera

Coppell

Summary

Dynamic administrative professional with extensive experience, excelling in customer relations. Proven ability in data entry and customer service, enhancing operational efficiency. Adept at managing high-volume tasks while maintaining professional communication, ensuring client satisfaction and timely solutions. Demonstrated ability to manage schedules, handle correspondence, and support team projects effectively.

Overview

3
3
years of professional experience

Work History

Admin/Recruiter Assistant

Staff Force Personnel Services
12.2024 - 05.2025
  • Sourced, screened, and interviewed candidates for various temporary and permanent positions, maintaining a strong talent pool for client demands.
  • Maintained and organized electronic files for applicants and tracked feedback created throughout interview process.
  • Assisted with payroll processing, timekeeping, and coordination of employee schedules as needed.
  • Communicated with applicants across various stages of hiring process.
  • Processed and completed necessary employee documentation, including background checks, I-9 forms, and other compliance-related paperwork.
  • Created and wrote job postings for vacant positions on websites.
  • Reviewed applications for experience and fit with posted positions.
  • Worked closely with clients to understand staffing needs and provided timely solutions to meet those needs, including recommending qualified candidates for positions

Logistics Clerk

Texas Auto Value
06.2024 - 11.2024
  • Handled high-volume paperwork ensuring all sensitive information was accurate
  • Calculated and accurately logged employee's hours
  • Managed the booking of flights, accommodations, and transportation for employees ensuring smooth travel arrangements.
  • Set up and confirmed appointments with clients, ensuring that meetings were scheduled and that all necessary paperwork was prepared for smooth transactions.
  • Coordinated the transportation and logistics of purchased vehicles from sellers to the company's inspection and processing facilities.
  • Provided clerical support for the logistics department, including filing, data entry, and updating vehicle records and status reports.
  • Helped resolve customer issues or complaints related to vehicle transactions, transport delays, or documentation errors, maintaining high levels of customer satisfaction.
  • Worked extensively with Google Sheets to maintain organized records, create reports, and track logistics data related to vehicle purchases and client interactions.

Admin/Front Desk Receptionist

IUPAT DC 10
02.2022 - 03.2023
  • Greeted guests at front desk and provided great customer service
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected applications, membership fees, and payments.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Assisted my coworker process labor calls in google sheets.
  • Communicated with clients via email and maintained a professional and friendly relationship.

Education

Irving High School
Irving, TX

Skills

  • Data entry
  • Customer service
  • Computer proficiency
  • Paperwork processing
  • Administrative support
  • Microsoft outlook
  • Office administration
  • Professional communication

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Admin/Recruiter Assistant

Staff Force Personnel Services
12.2024 - 05.2025

Logistics Clerk

Texas Auto Value
06.2024 - 11.2024

Admin/Front Desk Receptionist

IUPAT DC 10
02.2022 - 03.2023

Irving High School

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