Summary
Overview
Work History
Education
Skills
Computer Skills
Languages
Timeline
Generic

Litzy Raygoza Mota

Schertz,TX

Summary

Dynamic and dedicated professional with experience at Los Porkys, excelling in high-pressure environments. Proven ability to enhance customer satisfaction through exceptional service and effective complaint handling. Skilled in order processing and team collaboration, consistently contributing to repeat business and positive guest experiences. Strong work ethic and commitment to cleanliness drive success.

Overview

4
4
years of professional experience

Work History

Waitress Trainee

Los Porkys
08.2024 - Current
  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
  • Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.

Retail Sales Associate

Cashier, Stock
03.2023 - 12.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Broker Assistant

Raygoza Trucking LLC
02.2021 - 12.2022
  • Managed documentation related to trade executions and settlements, facilitating smooth transaction processes for clients.
  • Streamlined communication between brokers and clients, maintaining organized records of correspondence for easy reference.
  • Facilitated seamless transition of accounts during broker changes by effectively coordinating with both internal teams and clients.
  • Contributed to increased client retention by consistently providing exceptional customer service and support.

Education

High School Diploma -

Bryon P. Steele
Cibolo, TX
06-2018

Skills

  • Cleanliness
  • Table setting
  • Order taking
  • Handling complaints
  • Cash handling
  • Customer service
  • Time management
  • Team collaboration
  • Basic math
  • Order processing
  • Strong work ethic
  • Exceptional customer service

Computer Skills

I have always owned a computer but working as a broker at Raygoza Trucking LLC made me advance my skills making me send emails, look for loads and be organized making sure I had every load written down with prices and making sure everything got paid. 

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Waitress Trainee

Los Porkys
08.2024 - Current

Retail Sales Associate

Cashier, Stock
03.2023 - 12.2023

Broker Assistant

Raygoza Trucking LLC
02.2021 - 12.2022

High School Diploma -

Bryon P. Steele