Litzy Viveros
Houston,TX
Summary
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Assistant
Latinos Unidos
05.2020 - 10.2021
- Assisted manager in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Collect and process payments.
- Reminder Calls for Payments.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained accurate records to support inventory.
- Verify insurance for vehicles.
- Title Transfers.
Receptionist
Clinica Mi Doctor
08.2019 - 08.2019
- Improved office efficiency by organizing and maintaining accurate patient files and records.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Confirmed appointments, communicated with clients, and updated client records.
- Checked patient insurance, demographic, and health history to keep information current.
- Scheduling Appointments.
- Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
Education
High School Diploma -
Sam Houston MSTC
Houston05-2019
Skills
- Data Entry
- Customer Service
- Collections Processing
- Scheduling
- Repayment plan structuring
Languages
Spanish
English
Timeline
Assistant
Latinos Unidos
05.2020 - 10.2021
Receptionist
Clinica Mi Doctor
08.2019 - 08.2019
High School Diploma -
Sam Houston MSTC