Liubov Grigoreva

• Gained hands-on experience in various facial treatments, enhancing clients'' skin health and appearance.
• Demonstrated proficiency in waxing services, providing smooth results while minimizing discomfort for clients.
• Maintained strict adherence to sanitation guidelines, ensuring a safe and hygienic environment for all clients.
• Developed strong interpersonal skills by effectively communicating with diverse clientele regarding their desired esthetic outcomes.
• Demonstrated exceptional time management skills by consistently completing treatments within the allotted timeframe without compromising client experience.
• Improved client satisfaction by providing personalized skincare treatments and recommendations.

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
• Increased repeat business by providing exceptional customer service and building rapport with patrons.

• Same place at the Hosta Coffee.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

- Working as both a cashier and a barista, working two registers at the same time.

- Handling incoming shipments of products, putting in the inventory, and organizing it all on the floor.

- Maintained a clean and organized workspace for optimal productivity and safety.

- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

- Maintained regular and consistent attendance and punctuality.

-Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.