Liudmyla Kapronchuk

Maintained plant health and attractiveness with proper sunlight, water, and nutrition

• Restocked shelves with new plants each day and rotated stock for optimal appearance
• Worked outdoors in weather conditions to care for plants and serve customers
• Answered customer questions about products and services, helped locate merchandise, and promoted key items
• Completed opening, closing, and shift change tasks efficiently to keep store ready for guests
• Identified and controlled pests and diseases to keep gardens healthy
• Maintained and repaired garden tools and equipment to keep resources in good working condition
• Pruned and trimmed plants and trees to maintain shape and promote healthy growth
• Assisted with plant sales and community garden initiatives to promote business and educate public about gardening
• Created inviting environment for customers by maintaining store organization and cleanliness
• Recommended complementary purchases to customers, increasing revenue
• Conducted product demonstrations to highlight features and redirect objections to positive aspects
• Developed strong rapport with customers and created positive impression of business
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
• Built customer loyalty and retention by delivering excellent shopping experiences

• Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
• Managed budget implementations, employee evaluations, and contract details.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

• Prepared potted plants and bouquets based on customer requirements.
• Quoted, generated, and processed customer orders to meet specifications and various occasions.
• Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
• Nurtured flowers to maintain quality and promote longevity.
• Possess in-depth knowledge of various types of flowers and their seasonal availability.
• Maintained grounds by trimming, weeding, and general clean-up.

• Maximized performance by monitoring daily activities and mentoring team members.
• Developed and maintained relationships with customers and suppliers through account development.
• Improved marketing to attract new customers and promote business.
• Planned and budgeted accurately to provide business with resources needed to operate smoothly.

• Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
• Educated students in foundational concepts such as shapes, numbers, and letters.
• Sanitized toys and play equipment each day to maintain safety and cleanliness.
• Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
• Gave one-on-one attention to children while maintaining overall focus on entire group.
• Applied play-based strategies to provide diverse approaches to learning.