LIUDMYLA Sitkovska
North Highlands,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Music Teacher
Self-employeed
North Highlands, CA
01.2012 - Current
- Created individual lesson plans for each student based on their skill level and interests in music.
- Organized and conducted weekly group classes to teach basic music theory and performance skills.
- Assigned pieces of music for students to practice at home, monitored progress, and provided feedback.
- Developed relationships with students, parents, staff members, and administrators to ensure the best outcomes for all involved parties.
Front Desk Receptionist
Health Company
Kharkiv, Ukraine
05.2018 - 01.2021
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Updated customer information in databases regularly to ensure accuracy of records.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Education
Associate of Arts -
American River College
Sacramento, CA05-2026
High School Diploma -
Shool #3
Kharkiv, Ukraine05-2009
Skills
- Office Administration
- Guest Relations
- Call Routing
- Documentation
- Verbal and Written Communication
- Relationship Building
- Front Office Management
- Curriculum Development and Lesson Planning
- Program Development
- File Organization
Languages
Russian
Native/ Bilingual
Ukrainian
Native/ Bilingual
Timeline
Front Desk Receptionist
Health Company
05.2018 - 01.2021
Music Teacher
Self-employeed
01.2012 - Current
Associate of Arts -
American River College
High School Diploma -
Shool #3