Liv Knecht
Brooklyn,NY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Stock Manager
Mud Australia
Brooklyn, NY
12.2021 - Current
- Manage daily inventory control, stock room efficiency of Brooklyn store; ensuring proper shipment of customer orders
- Expedite incoming shipment by unloading paletts, verifying contents against invoices, and promptly unpacking and stocking merchandise
- Conduct inventory on monthly, quarterly, annual basis
- Optimize space utilization in the stockroom through placement of products based on sales data
- Support VM initiatives by assembling promotional displays in windows and on sales floor
- Provide exceptional customer service while working sales floor- performing consultations and placing and tracking time-sensitive custom orders
- Consistently lift boxes weighing as much as 45 pounds.
- Solely responsible for shipping up to 40 boxes of customer orders a day for all 3 US store locations
- Train new staff on proper stock handling and packing procedures to ensure safe arrival of porcelain to enhance client trust
- Maintain clear communication with Area Manager regarding inventory levels, shipment updates and potential stock issues
- Demonstrate flexibility and adaptability in responding to changing priorities or store needs, effectively balancing multiple tasks simultaneously
Production Assistant
The Vater Group
New York, NY
09.2022 - 09.2023
- Assisted set up of Kate Spade New York Fashion Week Events
- Reduced on-site production errors through close attention to detail
- Assisted in meeting tight deadlines by efficiently coordinating tasks with other team members.
- Provided reliable administrative support for the production team
- Remained attentive to and executed client visions
Store Manager
Puff Smoke Shop
Cincinnati, OH
02.2021 - 08.2021
- Managed inventory control, cash control, and store opening and closing procedures.
- Named Employee of the Month for gaining the most store Instagram followers
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive, lasting relationships
- Set up new location
Shift Supervisor
Starbucks
Cincinnati, OH
02.2019 - 03.2020
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Completed daily barista tasks in fast-paced environment
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Managed cash handling procedures, maintaining accuracy in financial transactions
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere
Education
Bachelor of Science in Sociology, Psychology Focus -
Northern Kentucky University
Highland Heights, KY05.2020
Career Technical Education Certificate in Visual Arts -
Butler Tech School of the Arts
Hamilton, OH05.2017
Skills
- Inventory Management
- Staff Training
- Time Management
- Attention to Detail
- Analytical Thinking
- Product Knowledge
- Shipping and Receiving
Timeline
Production Assistant
The Vater Group
09.2022 - 09.2023
Stock Manager
Mud Australia
12.2021 - Current
Store Manager
Puff Smoke Shop
02.2021 - 08.2021
Shift Supervisor
Starbucks
02.2019 - 03.2020
Bachelor of Science in Sociology, Psychology Focus -
Northern Kentucky University
Career Technical Education Certificate in Visual Arts -
Butler Tech School of the Arts