Summary
Overview
Work History
Education
Skills
Timeline
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Liv Knecht

Brooklyn,NY

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Stock Manager

Mud Australia
12.2021 - Current
  • Manage daily inventory control, stock room efficiency of Brooklyn store; ensuring proper shipment of customer orders
  • Expedite incoming shipment by unloading paletts, verifying contents against invoices, and promptly unpacking and stocking merchandise
  • Conduct inventory on monthly, quarterly, annual basis
  • Optimize space utilization in the stockroom through placement of products based on sales data
  • Support VM initiatives by assembling promotional displays in windows and on sales floor
  • Provide exceptional customer service while working sales floor- performing consultations and placing and tracking time-sensitive custom orders
  • Consistently lift boxes weighing as much as 45 pounds.
  • Solely responsible for shipping up to 40 boxes of customer orders a day for all 3 US store locations
  • Train new staff on proper stock handling and packing procedures to ensure safe arrival of porcelain to enhance client trust
  • Maintain clear communication with Area Manager regarding inventory levels, shipment updates and potential stock issues
  • Demonstrate flexibility and adaptability in responding to changing priorities or store needs, effectively balancing multiple tasks simultaneously

Production Assistant

The Vater Group
09.2022 - 09.2023
  • Assisted set up of Kate Spade New York Fashion Week Events
  • Reduced on-site production errors through close attention to detail
  • Assisted in meeting tight deadlines by efficiently coordinating tasks with other team members.
  • Provided reliable administrative support for the production team
  • Remained attentive to and executed client visions

Store Manager

Puff Smoke Shop
02.2021 - 08.2021
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Named Employee of the Month for gaining the most store Instagram followers
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive, lasting relationships
  • Set up new location

Shift Supervisor

Starbucks
02.2019 - 03.2020
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Completed daily barista tasks in fast-paced environment
  • Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
  • Managed cash handling procedures, maintaining accuracy in financial transactions
  • Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere

Education

Bachelor of Science in Sociology, Psychology Focus -

Northern Kentucky University
Highland Heights, KY
05.2020

Career Technical Education Certificate in Visual Arts -

Butler Tech School of the Arts
Hamilton, OH
05.2017

Skills

  • Inventory Management
  • Staff Training
  • Time Management
  • Attention to Detail
  • Analytical Thinking
  • Product Knowledge
  • Shipping and Receiving

Timeline

Production Assistant

The Vater Group
09.2022 - 09.2023

Stock Manager

Mud Australia
12.2021 - Current

Store Manager

Puff Smoke Shop
02.2021 - 08.2021

Shift Supervisor

Starbucks
02.2019 - 03.2020

Bachelor of Science in Sociology, Psychology Focus -

Northern Kentucky University

Career Technical Education Certificate in Visual Arts -

Butler Tech School of the Arts
Liv Knecht