Summary
Overview
Work History
Education
Skills
Timeline
Generic

Livia Hays

Omak

Summary

Detail-oriented cashier and revenue auditor with expertise in cash handling, point of sale systems, and revenue reconciliation. Proven track record of maintaining financial accuracy and providing exceptional customer service.

Overview

8
8
years of professional experience

Work History

Cashier/waitress

12 Tribes Resort Casino
Omak
09.2021 - Current
  • Processed customer transactions efficiently at the resort casino.
  • Handled cash and electronic payments accurately during peak hours.
  • Maintained cleanliness and organization of the cashier station.
  • Provided exceptional customer service while addressing inquiries and resolving issues.
  • Performed cash handling duties such as taking payments, making change and processing credit card transactions.
  • Oversaw daily cash handling procedures and ensured accuracy of financial records.
  • Adhered to internal policies and procedures regarding cash handling activities.

Vault Revenue Auditor

Colville Casino HQ
Omak
09.2019 - 03.2020
  • Conducted a thorough review of revenue streams and financial reports.
  • Collaborated with finance team to reconcile discrepancies in financial records.
  • Performed detailed reviews of financial records to identify discrepancies and ensure accuracy.
  • Entered all daily revenue into the SAGE database.
  • Operated a 10-key calculator.
  • Prepared financial reports for management review and decision-making purposes.
  • Filed daily revenue reports by date

Hostess

12 Tribes Resort Casino
Omak
01.2018 - 05.2019
  • Handled guest inquiries and concerns with professionalism and care.
  • Trained new staff on seating procedures and customer service standards.
  • Handled cash payments and reconciled daily transactions accurately.
  • Utilized POS system to total meal costs for final bill calculation.
  • Performed cash handling duties such as taking payments, making change and processing credit card transactions.
  • Oversaw daily cash handling procedures and ensured accuracy of financial records.
  • Ensured that all cash handling activities complied with applicable laws, regulations, and industry standards.

Education

High School Diploma -

Omak High School
Omak, WA
06-2016

Skills

  • Cash handling
  • Point of sale systems
  • Revenue reconciliation
  • Daily reporting
  • Proficient in Microsoft and SAGE
  • Clear communication
  • Basic math

Timeline

Cashier/waitress

12 Tribes Resort Casino
09.2021 - Current

Vault Revenue Auditor

Colville Casino HQ
09.2019 - 03.2020

Hostess

12 Tribes Resort Casino
01.2018 - 05.2019

High School Diploma -

Omak High School