Livia Langhoff

Accurately documented physician/patient encounters in the emergency room setting.

Recorded lab/imaging findings in the electronic medical record.

Maintained HIPAA compliance in a fast paced environment.

Trained new employees on how to document properly.

Performed quarterly audits on other Emergency Room medical scribes to ensure quality.

• Cross-trained in multiple departments to act in various positions including deli clerk, dairy clerk, bakery clerk, ecommerce clerk, and cashiering
• Answered customer inquiries both over-the-phone and in-person
• Provided exceptional customer service by creating relationships with customers and responding promptly to requests and questions
• Worked efficiently both in team environments and on solo projects