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Hi, I’m
Livia Stefan
Scottsdale,AZ
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Summary
Highly motivated individual with a strong desire to excel, currently working on a master's degree in project management. Actively exploring opportunities for international workers with a background in sales, marketing, and operations.
Overview
7
years of professional experience
3
years of post-secondary education
Skills
- Adaptable
- Strong work ethic
- Intercultural skills
- Customer-oriented
- Well-organized
- Bilingual (English, Romanian)
- Report creation and delivery
- Resource allocation
- Project management
- Data collection and analysis
Software
Prezi
Tableau
SPSS
PrestaShop
Salesforce
Oracle Cloud ERP
GoDaddy
Education
Arizona State University, Tempe, AZ
Master of Science from Project Management
08.2023 - Current
University Overview
- Scholarship Recipient
Natl University of Political St And Public Admin, Bucharest, Romania
Bachelor of Science from Business Management
10.2015 - 06.2018
University Overview
- Romanian State Study Scholarship recipient for the entire duration of the programme.
- 3.52 GPA
- Dissertation: Risk Management in IT Projects
- Professional Development: Roland Gareis Consulting Project Management Training
Work History
Troon Country Club
Country Club Food & Beverage Staff
10.2022 - Current
Job overview
- Displays enthusiasm and cultivates meaningful interactions with over 120 regular country club members.
- Resolves guest and employee complaints to maintain customer satisfaction and teamwork.
- Increases sales significantly by upselling higher-end products to members based on their preferences.
- Works with POS system to place orders, manage bills, and handle complimentary items.
Secureworks
Project Resource Coordinator
07.2020 - 10.2021
Job overview
- Scheduled appropriate cybersecurity specialists on over 100 cybersecurity projects.
- Assigned personnel based on scope of work, skill levels, availability, and business conditions.
- Engaged business customers to confirm scope, outline expectations, and communicate as needed during project execution.
- Supported delivery teams in maintaining project, assignment, and deliverable status.
- Maintained internal documentation on escalations.
- Assisted delivery managers in ensuring all project revenue was recognized at month's end.
Secureworks
360 Document Specialist
12.2019 - 06.2020
Job overview
- Prepared internal project documentation following strict company guidelines
- Evaluated current document processes and suggested and implemented improvements that increased productivity by 20%.
- Maintained organized and efficient document flows by using excellent planning and multitasking skills.
- Respected a 48-hour SLA (Service Level Agreement) for delivery.
PTC
Academic Business Operations Intern
11.2018 - 05.2019
Job overview
- Supported sales operations by entering and extracting data from Oracle, Salesforce, and Tableau.
- Generated heat maps in Tableau to support the sales and marketing team.
- Conducted comprehensive benchmarking research alongside other interns and presented key information to management.
Decathlon
Online Sales Assistant
11.2016 - 05.2017
Job overview
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Increased sales by cross-selling complementary products to customers based on their needs and preferences, in-store and over the phone.
- Informed supervisors and coworkers of inventory needs and examined shipments to verify accuracy and prevent errors.
- Created approximately 50 shipping and invoicing documents a day.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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