Livia Wertz
Martinsburg,PA
Summary
Certified Nursing Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. Skilled at operating within long-term care environments or outpatient centers.
Friendly Food and Beverage Server with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Care Technician
UPMC Altoona
Altoona, PA
12.2021 - 07.2024
- Provided direct patient care and assistance to healthcare team members.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Ensured that all medical equipment was properly maintained and sterilized.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Assisted with patient transfers from bed to wheelchair or strher as needed.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Provided emotional support for patients and families during difficult times.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Organized supplies in order to maintain adequate stock levels throughout shift.
- Conducted safety rounds regularly to ensure safe environment for patients.
Beverage Server
Omni Bedford Springs Resort & Spa
Bedford, PA
11.2016 - 07.2024
- Assisted guests with menu selections and answered questions about beverages.
- Maintained cleanliness of bar area, including countertops, shelves, glasses, utensils and equipment.
- Stocked bar with beer, wine, liquor and other beverage items as needed.
- Kept track of customer orders to ensure accurate billing at the end of the shift.
- Performed cash register transactions accurately and efficiently.
- Prepared mixed drinks and cocktails according to standard recipes.
- Provided detailed information on menu items, including ingredients and preparation methods.
- Took orders accurately and efficiently for food and beverages.
- Served meals in a timely manner according to established guidelines.
- Processed payments from customers using the POS system.
- Maintained a clean workstation throughout shift, including tables, chairs, floors, walls, refrigerators.
- Followed proper sanitation standards when handling food and beverage items.
- Monitored guest consumption of alcohol to prevent intoxication levels in accordance with state laws.
Education
Some College (No Degree) - Nursing
Nightingale College
Ogden, UTSkills
- Patient Observation
- Restocking supplies
- Vital signs monitoring
- IV Insertion
- Blood Glucose Monitoring
- Data Collection
- Specimen Collection
- Order Accuracy
- Menu Recommendations
- Menu knowledge
- Upselling
- Food handling safety
- Order Management
- Food presentation
- Flexible Schedule
- Guest service
- Safe Food Handling
- Drinking age verification
- POS System Operation
- Guest Relations
- Food Running
- HIPAA Compliance
- Patient Education
- Mobility Assistance
- Infection control standards
- Catheter Care
Certification
- CPR Certification
- BLS Certification
- Act 31 Child Abuse Reporting
- Act 33
- Act 34
- Act 2 FBI Clearance
Timeline
Patient Care Technician
UPMC Altoona
12.2021 - 07.2024
Beverage Server
Omni Bedford Springs Resort & Spa
11.2016 - 07.2024
Some College (No Degree) - Nursing
Nightingale College