Livia Yu
Vancouver,USA
Summary
Dedicated social service professional with 5+ years of experience supporting children and families through home visits, developmental screenings, and resource navigation. Expertise in assessing needs, connecting families with community services, and maintaining comprehensive case documentation. Proven ability to foster trusting relationships with diverse families and support caregivers in overcoming barriers to child well-being. Bilingual in Mandarin and Cantonese.
Overview
7
7
years of professional experience
Work History
Resources specialist
Impact NW-Providence
Portland, Oregon
07.2025 - Current
- Assess patient needs and barriers to care and connect individuals and families with appropriate healthcare, food, and community resources.
- Communicate with patients to understand their needs, explain available resources and services, and assist them in navigating healthcare and social service systems.
- Assisted patients with Oregon Health Plan (OHP) applications and renewals, guiding individuals in understanding healthcare coverage and navigating enrollment.
- Responded daily to patient emails, messages, and phone calls; identified resources and provided tailored referrals and information.
- Supported patients in accessing community resources by connecting them with food pantry services after medical appointments.
- Document patient interactions, identify needs, resources provided, referrals, and follow-up activities through accurate and timely case notes.
Parent Child Specialist
Impact NW
Portland, OR
02.2020 - 07.2025
- Conducted developmental screenings and family assessments to identify children’s and families’ needs, recognize potential concerns, and connect families with appropriate community-based services.
- Partnered with parents and caregivers to identify goals, develop strategies to support children’s development, and strengthen family well-being.
- Connected families with tailored community resources, including therapy services and educational programs, to address specific identified needs.
- Conducted monthly in-home visits with families and children ages 0–5 to support parenting, child development, child well-being, and family functioning.
- Built trusting, culturally responsive relationships with parents and caregivers through family-centered, strengths-based communication and individualized support.
- Collaborated with colleagues and community service providers to coordinate comprehensive support, enhancing outcomes for children and families.
- Documented home visits, screenings, family needs, services provided, referrals, and follow-up activities accurately and promptly to ensure continuity of care.
- Maintained a safe and nurturing environment for young children while following state licensing, health, and safety requirements.
Education
Bachelor of Arts - Arts And Letters
Portland State University
Portland, OR06-2017
Skills
- Family support services
- Child Development & Early Intervention
- Family Needs Assessment
- Resource coordination
- Parent/Caregiver Engagement
- Patient Advocacy
- Case Documentation & Record Keeping
- Client advocacy
- Team collaboration
- Cultural communication
- Bilingual: Mandarin & Cantonese
Timeline
Resources specialist
Impact NW-Providence
07.2025 - Current
Parent Child Specialist
Impact NW
02.2020 - 07.2025
Bachelor of Arts - Arts And Letters
Portland State University