Livie Smelcer
Oxford
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive customer satisfaction. Track record of fostering productive work environments and achieving set goals.
Overview
5
5
years of professional experience
Work History
Manager
The Woods
10.2020 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Handled supply chain management in the food and beverage industry to ensure smooth operation and customer satisfaction
Education
Bachelor of Arts - Gerontology
Miami University
Oxford, OH12-2025
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Operations management
- Project planning
- Conflict resolution
Timeline
Manager
The Woods
10.2020 - Current
Bachelor of Arts - Gerontology
Miami University
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