Livilia Atawan
Bowie,MD
Summary
Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building. Self-motivated Virtual Assistant with strong organization and project management skills. Coordinating multiple, concurrent tasks efficiently and with attention to detail. Strong communication with all levels of workforce, from business executives to hourly workers. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Remote Virtual Assistant
Estes-Express
Richmond, VA
01.2021 - 02.2022
- Answered telephones and emails, replying to customer and vendor inquiries and issues quickly and effectively.
- Coordinated general office duties such as filing, faxing, and data entry.
- Composed, edited and typed complex memos and reports with job-related software.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Coordinated product launches by creating promotional materials such as videos or graphics.
- Created invoices and tracked payments received from customers.
- Collected email addresses of potential leads to conduct cold outreach and grow contact list.
- Coordinated catering services for various functions, including sales trainings and department meetings.
- Confirmed appointments and scheduled meetings to keep client on track, preventing double bookings and missed deadlines and appointments.
- Scheduled meetings with stakeholders via video conferencing tools.
- Booked flights, hotel accommodations and ground transportation for smooth travel.
- Used voice recorder or notepad to compose and transcribe meeting minutes.
- Ran personal errands through online transactions, allowing clients to focus on more pressing duties.
- Screened emails and decluttered inbox by creating folders, labels, and filters.
- Managed customer inquiries through email and telephone communication.
- Monitored social media accounts for comments or messages requiring attention.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Transcribed audio recordings into written format according to specified guidelines.
Education
High School Diploma -
CCC Mankon
Cameroon07-2016
Skills
- Travel Planning
- Social Media Updating
- Issue Research
- Calendar Management
Timeline
Remote Virtual Assistant
Estes-Express
01.2021 - 02.2022
High School Diploma -
CCC Mankon
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