Summary
Overview
Work History
Education
Skills
Timeline
Generic

Livous Coe Jr

Raleigh,NC

Summary

Enthusiastic and driven leader with proven experience in fast-paced restaurant settings. Committed to providing friendly and professional service to customers to maintain consistent revenue. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.

Overview

1
1
year of professional experience

Work History

Front of House Manager

Chick-fil-A
06.2022 - Current
  • Resolved guests complaints while maintaining positive customer environment.
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Addressed guest concerns and resolved all issues to guests' satisfaction.
  • Performed cash handling activities and secured nightly bank deposits.
  • Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.

Education

Associate of Applied Science - Hospitality Administration And Management

Wake Technical Community College
Raleigh, NC
05.2024

Skills

  • Assignment Delegation
  • POS Systems Operations
  • Guest Satisfaction
  • Resolving Disputes
  • Service Prioritization
  • Coaching and Training
  • Catering Services
  • Teamwork and Collaboration

Timeline

Front of House Manager

Chick-fil-A
06.2022 - Current

Associate of Applied Science - Hospitality Administration And Management

Wake Technical Community College

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Livous Coe Jr