Summary
Overview
Work History
Education
Skills
Timeline
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Liwliwa Miranda

Honolulu,HI

Summary

Dynamic and results-oriented professional with a proven track record at HMSA, adept in documentation and strategic planning.

Demonstrates exceptional organizational skills and a commitment to adhering to HIPAA guidelines, fostering robust relationships and trust with PCPs and office staff.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Community Health Worker position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Preventive Care Coordinator II

HMSA Contracted Throgh Bishop and Company
07.2023 - Current
  • Used company software and databases to maintain records of services performed and patient conditions.
  • Provide support to the provider appointment adherence
  • Assist PCP office and their office staff by building relationships and trust.
  • Support office and practice transformation in improving workflow, tools and processes.
  • Works internally with HMSA Intergraded Health Management Services program teams and educates PCPs on programs offered to their patients.
  • Be able to explain and inform PO and PCPs and their office staff of the program managed care offered by HMSA
  • Works on internal HMSA projects related to Payment Transformation, HEDIS and Medicare STARS
  • Engage in member outreach: Telephone
  • Work in various platforms and systems to ensure end to end gap closure: Pre-visit planning. Proper documentation, accurate coding and uploading supplemental data.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.
  • Learned and adapted quickly to new technology and software applications.
  • Strengthened communication skills through regular interactions with others.
  • Managed time efficiently in order to complete all tasks within deadlines.

Accounts Reveivable

SYSCO Food Services Contracted Through Xpress
04.2023 - 07.2023
  • Expedited invoice processing by accurately assigning appropriate codes for efficient tracking and reporting purposes.
  • Maintained accurate records of all financial transactions, ensuring compliance with company policies and procedures.
  • Monitored customer accounts for payment delinquency and initiated collection efforts.
  • Improved cash flow by implementing efficient billing practices.

Executive Administrative Assistant

JRSE Structural Engineer
01.2022 - 02.2023
  • Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
  • Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
  • Used advanced software to prepare documents, reports, and presentations.
  • Filed paperwork and organized computer-based information.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.
  • Ensured timely completion of projects by monitoring progress against deadlines, providing updates to executives as needed.
  • Managed budgets and expenses, maintaining financial records for accurate reporting and analysis.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Used QuickBooks to produce monthly invoices, reports, and other deliverables.

Education

Bachelor of Science - Business Administration

Post University
Waterbury, CT

High School Diploma -

Waipahu High School
Waipahu, Hawaii
06-1984

Skills

  • Documentation
  • Patient Education
  • Organizational Skills
  • HIPAA Guidelines
  • Strategic Planning
  • Goal Setting

Timeline

Preventive Care Coordinator II

HMSA Contracted Throgh Bishop and Company
07.2023 - Current

Accounts Reveivable

SYSCO Food Services Contracted Through Xpress
04.2023 - 07.2023

Executive Administrative Assistant

JRSE Structural Engineer
01.2022 - 02.2023

Bachelor of Science - Business Administration

Post University

High School Diploma -

Waipahu High School
Liwliwa Miranda