LIXI BISONO
The Bronx,NY
Summary
Versatile, bilingual healthcare professional with over seven years of experience across clinical investigations and residential care settings. Strong expertise in healthcare compliance, patient communication, and administrative protocols. Highly adaptable team player committed to supporting organizational goals and delivering high-quality patient experiences.
Overview
2
2
Languages
1
1
Certification
28
28
years of professional experience
Work History
WAIT STAFF SERVER
The Osborn Retirement Community
Rye, USA
03.2008 - Current
- Responsible for setting and cleaning utensils
- Delivered friendly, attentive service that enhanced dining experiences for residents and guests.
- Assisted with the service of hot and cold meals during lunch and dinner, enhancing overall dining satisfaction.
- Organized dining areas to foster a pleasant mealtime atmosphere, contributing to overall dining satisfaction.
- Ensured cleanliness of kitchen and dining areas, upholding safety standards and creating a welcoming environment for residents and guests.
- Responsible for set up and cleaning tables, resetting dining room, cleaning, utensils, and sanitizing all dishes, cups, and silverware
HOSPITAL CARE INVESTIGATOR
Harlem Hospital Center
Harlem, USA
03.1999 - 09.2006
- Contact outside agencies, organizations, insurance carriers, and employee to obtain necessary information about potential sources of revenue
- Worked with social services at home care agencies
- Conducted thorough insurance investigations to ensure accurate billing and compliance with regulations.
- Coordinated care components and ensured compliance with Medicaid/Medicare application procedures.
- Trained new hires on systems procedures, facilitating smooth onboarding and integration into the department.
- Referral patients to various healthcare setting department and outside agency, such as Medicaid, Medicare, New York State, unemployment, insurance, Social Security, and public assistant for possible benefits
- Review Medical charts to obtain patient information for accurate coding and completing third-party billing form incident treatment given discharge diagnosis and overall patient information
Education
Master Of Human Services - undefined
Boricua College
New York, NYBachelor Of Science - Bilingual Education
Boricua College
New York, NYAssociate Of Arts - Liberal Arts
Boricua College
New York, NYSkills
Food safety protocols
Organized
Detail-oriented
Microsoft Word
Microsoft Outlook
Word processor expertise
QAM
MEF
Omnipro
Excellent communication skills
Multitasking and organization
Hospitality service expertise
Dining area maintenance
Certification
Certification in Medical Billing and Coding, National Healthcareer Association Certification in Phlebotomy and EKG, Consortium for Worker Education and Healthcare Institute, Alcoholism, Child abuse certificate
Languages
English, fluent
Spanish, fluent
Timeline
WAIT STAFF SERVER
The Osborn Retirement Community
03.2008 - Current
HOSPITAL CARE INVESTIGATOR
Harlem Hospital Center
03.1999 - 09.2006
Associate Of Arts - Liberal Arts
Boricua College
Bachelor Of Science - Bilingual Education
Boricua College
Master Of Human Services - undefined
Boricua College