Lixy Laje
Queens
Summary
Professional with experience in quality control and production processes, demonstrating strong attention to detail and organizational skills. Reviewed engineering drawings and technical documents for accuracy, ensuring compliance with established standards. Resolved customer complaints regarding product quality, contributing to improved satisfaction levels. Developed standard operating procedures to enhance consistency across departments, showcasing a commitment to operational excellence.
Overview
1
1
Certification
Work History
Quality Control Technician
Borenstein Caterers
Jamaica
05.2025 - Current
- Reviewed engineering drawings and technical documents for accuracy and completeness prior to release for manufacturing use.
- Maintained accurate records on product inspection results and reported findings to management team.
- Resolved customer complaints regarding product quality in a timely manner.
- Created SOPs related to the Quality Control process in order to ensure consistent application across multiple departments.
- Evaluated product performance by conducting tests such as functional testing, stress testing, and burn-in testing.
- Participated in continuous improvement activities such as Kaizen events aimed at improving overall quality levels within the organization.
- Inspected incoming material for conformity to established requirements prior to acceptance into inventory.
- Performed visual and dimensional inspections of components, assemblies, and products to ensure compliance with customer specifications.
- Audited finished products against applicable industry standards before releasing them for shipment.
- Provided feedback on existing processes in order to develop more efficient methods of performing tasks while still meeting required quality standards.
- Assisted with training new Quality Control Technicians on proper procedures for inspecting materials and products.
- Monitored production processes for quality control purposes, ensuring that all work is completed according to established standards.
- Identified areas of improvement in existing processes to increase efficiency.
- Collaborated with production personnel concerning any changes made during the manufacturing process which could affect product quality or reliability.
- Provided technical support to other departments as needed.
- Investigated supplier problems associated with defective materials received from outside vendors in order to determine root causes of failure.
- Investigated customer complaints related to product quality issues.
- Developed corrective action plans when needed to resolve quality issues.
- Conducted tests on product samples and recorded results.
- Monitored and upheld safe operating procedures and clean area mandates to meet regulatory requirements.
- Provided quality support to ensure that products met quality standards and customer requirements.
- Examined samples of raw materials before use in production.
- Recorded lot numbers and serial numbers in ERP system for traceability of produced items.
- Compiled inspection and test data in reports to document compliance with or deviations from strict quality standards.
- Provided lab staff with samples for testing to check quality and safety of finished products.
- Completed routine inspections of components and products to fulfill quality assurance requirements.
- Monitored daily performance of production team to identify and address issues affecting quality product output.
- Produced thorough reports detailing findings and proposed recommendations.
- Conducted frequent quality and compliance reviews of production work.
- Analyzed issues and recommended corrective actions to improve final results.
- Trained employees in proper equipment use and product testing procedures.
- Calibrated, validated or maintained laboratory equipment.
- Performed visual inspections of finished products.
- Interpreted test results, compared to specifications and control limits and recommended data for release.
- Compiled laboratory test data and performed analyses.
- Maintained lab cleanliness and safety standards.
- Completed data capture forms, equipment logbooks or inventory forms to support testing procedures.
- Investigated or reported questionable test results.
- Identified and troubleshot equipment problems.
- Identified quality problems and recommended solutions.
- Monitored testing procedures to meet established item specifications, standard test methods or protocols.
- Received and inspected raw materials.
Education
Jamaica High School
Jamaica, New YorkSkills
- Production troubleshooting
- Product sampling
- Testing protocols
- Sampling methods
Languages
English
Limited
Spanish
Native/ Bilingual
Certification
- Qualifying certificate in food protection
- SQF Food safety certification
- Internal and second party auditing for sqf food safety code
Timeline
Quality Control Technician
Borenstein Caterers
05.2025 - Current
Jamaica High School