Proven specialist in training and development at Abbott Vascular, adept at leveraging Learning Management Systems and exceptional communication skills to enhance organizational efficiency and compliance. Demonstrated adaptability and a strong work ethic through successful project management and quality assurance initiatives, ensuring audit readiness and continuous improvement.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Training and Development Specialist
Abbott Vascular/ Structural Heart
09.2020 - Current
Develop and maintain productive working relationships with All departments.
Excellent Communication and organizational skills
Document control and the data integrity of SumTotal LMS to ensure training data is audit ready at all times.
SME in Learning Management System and troubleshooting. provided cross site LMS admin support.
Ensure processes associated with Quality Training System are in compliance to internal and external regulations, procedures and standards.
Change order process, updating documents and procedures.
Onboarding and new employee Orientation
Identify learning needs gaps and communicate with plant stakeholder, support training to CAPA and audit actions.
Conducted training on safety, Good manufacturing practices, GDP, Line Clearance, data integrity and more for compliance
Utilize the database system to generate reports for forecast analysis, status and ad-hoc reporting in support of decision-making.
Learned and adapted quickly to new technology and software applications. Proven ability to learn quickly and adapt to new situations with high level of initiative
Proved successful managing multiple projects within tight deadlines and fast-paced environment
Quality Assurance and Quality Control
Abbott Vascular
03.2018 - 09.2020
Track and analyze and review product Lot histrory record to comply with data integrity.
Assisted in developing inspection and testing protocols.
Evaluated components and final products against quality standards and manufacturing specifications.
Monitored product quality at all stages of production process.
Performed visual inspections and non-destructive tests where appropriate. Examined products for imperfections and defect
Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
Identified and documented quality discrepancies for management to develop resolutions.
Exercised leadership capabilities by successfully motivating and inspiring others.
Gained extensive knowledge in data entry, analysis and reporting.
Administrative Assistant/ Dispatcher
Antex Towing
06.2015 - 03.2018
Coordinate with insurance companies and dispatch multiple drivers.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Created and Managed paper and electronic filing systems for expense, budgeting and billing to facilitate document reports /record keeping.
Built and maintained excellent customer relationships through timely response to inquiries and accommodating requests.
Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
Processed customer's calls/requests accurately and within agreed timeframes to meet service standards.
Answered multi-line phone system, routing calls, delivering messages to staff also Managed approximately 30 incoming calls, emails and faxes per day from customers.
Education
Bachelor of Science - Healthcare Administration
Stratford University
Leesburg, VA
12.2025
General Studies, Science
New River Community College
Dublin Virginia
06.2010
Skills
Learning Management Systems
Good time-management skills
Quality Management system
Audit support, Reporting
Hiring and Onboarding Programs
Problem-solving abilities, LEAN A3 thinking
Ability to perform duties with minimal supervision
Motivated, Adaptable, Flexible with Strong Work Ethic
Documents control system, Record keeping Management and GDP
Training material updates, Continuous Improvement
Lean Six Sigma-White Belt, process improvement
Excellent verbal and written skills necessary to communicate clearly with various groups
Training solutions development, End-User Training and Training facilitation
Medical Office Specialist at HCA @ St. David's Heart & Vascular/Austin HeartMedical Office Specialist at HCA @ St. David's Heart & Vascular/Austin Heart