Summary
Overview
Work History
Education
Skills
Timeline
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Liyah Peterson

Winston-Salem,NC

Summary

Proven track record in enhancing student engagement and boosting sales performance at Francescas and Children of America. Expert in classroom management and effective communication, I excel in creating individualized plans and maintaining strong customer relationships. Demonstrated ability to improve operational efficiency and productivity in fast-paced environments.

Overview

2
2
years of professional experience

Work History

After-School Care Teacher

Children of America
03.2022 - 05.2024
  • Created and developed lesson plans to meet students' academic needs.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Developed and implemented classroom routines to address varying student needs.
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
  • Scheduled conferences with parents to discuss students' progress and classroom behavior.

Sales Lead Keyholder

Francescas
08.2023 - 04.2024
  • Opened inventory boxes and restocked shelves.
  • Opened and closed store 4 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
  • Completed store opening and closing procedures.
  • Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Trained new hires on company policies, procedures, and best practices in order to ensure a smooth onboarding process.
  • Trained and mentored new employees.
  • Boosted sales performance by implementing effective sales strategies and maintaining strong customer relationships.
  • Developed customer loyalty through exceptional service, resulting in increased repeat business.
  • Managed inventory effectively, ensuring optimal stock levels for high-demand products.

Pharmacy Technician

CVS Pharmacy
08.2022 - 12.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Entered and processed patients' prescriptions into internal system.
  • Collected co-payments or full payments from customers.

Education

Bachelor of Science - Nursing

Winston Salem State University
Winston-Salem, NC
05.2026

High School Diploma -

Mountain View High School
Stafford, VA
05.2020

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Classroom Management
  • Student Motivation and Engagement
  • Student Engagement
  • Effective Communication

Timeline

Sales Lead Keyholder

Francescas
08.2023 - 04.2024

Pharmacy Technician

CVS Pharmacy
08.2022 - 12.2023

After-School Care Teacher

Children of America
03.2022 - 05.2024

Bachelor of Science - Nursing

Winston Salem State University

High School Diploma -

Mountain View High School
Liyah Peterson