Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

LIYAH PITTS

Washington,DC

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Assistant position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

FC Associate

Amazon
06.2024 - Current
  • Unloaded deliveries into warehouse and arranged contents in designated storage areas.
  • Read and analyzed work orders to verify consistency with merchandise information.
  • Followed procedures at all times for personal and team safety.
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.

Retail Sales Associate

Once Upon A Child
10.2023 - 12.2023
  • Helped customers complete purchases, locate items, and join reward programs.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Personal Shopper

Walmart
12.2022 - 08.2023


  • Worked productively with customers to meet order requirements and service expectations.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Tracked substitutions and informed customers of changes.

Medical Assistant

Extern: All Heart Medical Center
06.2022 - 07.2022
  • Completed a 170-hour externship and gained clinical experience with both front and back office duties
  • Greeted visitors, answered and forwarded phone calls using a multi-line phone system, prepared exam rooms, documented vital signs, and scheduled patient appointments
  • Back office duties included EKGs, taking vital signs, glucose tests, administering nebulizer treatments, preparing medications, stocking supplies and office organization
  • Interviewed patients, prepared treatment rooms, and assisted physicians with preparing instruments for exams.

PCA Personal Care Assistant

Mount Vernon Healthcare and Rehabilitation Center
01.2022 - 06.2022
  • Provided patients with physical support for activities of daily living such as bathing, dressing, grooming, toileting, walking, standing, exercising, and other activities related to personal hygiene
  • Ensured patients received appropriate meals by reviewing their dietary restrictions, preferences, food allergies, dislikes, and any religious dietary restrictions
  • Measured and recorded food and liquid intake, urinary and fecal output, and reported changes to medical staff
  • Recorded vital signs, including blood pressure, pulse, temperature, and respiration rate
  • Observed and documented changes in patient behavior and reported such changes to the appropriate persons
  • Maintained knowledge of patient information from physicians, caregivers, and nurses about patient conditions, treatment plans, suggested activities, etc.

Guest Service Associate

Cashier: Target
05.2021 - 12.2021
  • Resolved customer complaints by issuing refunds, exchanging items, or taking other appropriate actions to rectify the concern
  • Maintained balanced cash drawers at the beginning, throughout, and at the end of each shift
  • Abided by all store procedures regarding coupons, gift cards, and the purchase of specific items such as alcohol and cigarettes.

Waitress

Server: Cheers at 301
09.2020 - 12.2020
  • Completed food and drink orders, entered orders into point of sale systems, delivered items to tables, and quality-checked the ordered items to ensure customer satisfaction
  • Prepared checks that itemized and totaled meal costs and sales taxes and completed cash and card transactions using point of sales systems
  • Maintained thorough knowledge of all menu items and ingredients, shared information with guests, answered questions, and made recommendations based on guest's preferences and dietary restrictions.

Education

Diploma in Council on Occupational Education Medical Assistant Program -

Prospect College
Washington, DC

High School Diploma -

Word Academy
Baltimore, MD

Bachelors of Science in Criminal Justice -

Virginia State University
Petersburg, VA
08.2024

Skills

  • Venipuncture
  • Collecting and handling specimens
  • ICD-10 and CPT manual and electronic coding
  • Instrument sterilization
  • Triaging and vital signs
  • Suture removal
  • Scheduling appointments
  • Electronic health records (SIM charts)
  • Administering injections
  • EKG placement and monitoring
  • Dispensing and administering medication
  • Documenting medical histories
  • Medical Terminology
  • Human Anatomy
  • Microsoft Office and Windows
  • Phlebotomy
  • CPR
  • HIPAA
  • OSHA trained
  • Vital signs
  • Customer service
  • Anatomy knowledge
  • ICD-10
  • Windows
  • POS
  • Medical terminology
  • Specimen collection / processing
  • Order Fulfillment
  • Self Motivation
  • Adaptability

Certification

Medical assistant

Timeline

FC Associate

Amazon
06.2024 - Current

Retail Sales Associate

Once Upon A Child
10.2023 - 12.2023

Personal Shopper

Walmart
12.2022 - 08.2023

Medical Assistant

Extern: All Heart Medical Center
06.2022 - 07.2022

PCA Personal Care Assistant

Mount Vernon Healthcare and Rehabilitation Center
01.2022 - 06.2022

Guest Service Associate

Cashier: Target
05.2021 - 12.2021

Waitress

Server: Cheers at 301
09.2020 - 12.2020

Diploma in Council on Occupational Education Medical Assistant Program -

Prospect College

High School Diploma -

Word Academy

Bachelors of Science in Criminal Justice -

Virginia State University

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