Aaliyah Chin
Summary
Experienced candidate with passion for verifying safety and security of all individuals within area of responsibility. Hardworking individual with excellent eye for detail and in-depth knowledge of emergency situation protocols and procedures. Natural problem-solver with keen ability to relate to people of all ages and backgrounds.
Overview
2
2
years of professional experience
Work History
Lifeguard
Continental Pools
05.2023 - 09.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in timely, efficient manner.
- Educated patrons on safety protocols and enforced safety rules.
Front Desk Receptionist
Cambria Hotel
05.2022 - 09.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
- Collected and replenished pool towels while monitoring inventory to minimize loss.
Shelf Stocker
Independent City Pharmacy
12.2021 - 03.2022
- Helped customers locate desired items and transfer oversized items to vehicles.
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
- Answered customer questions and provided detailed product information.
- Unloaded arriving product stock and moved to store display areas.
- Checked and pulled defective or expired products from shelves.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Education
Bachelor of Science - Hospitality
University of The Commonwealth Caribbean
Jamaica05.2024
Skills
- Needs Assessment
- Safety Oversight
- First Aid
- Emergency Response
- Swim Instruction
- Pool Operations
- Communication
- Time Management
- Interpersonal
Affiliations
CARIFTTA 2018 Games- Assisted. with chaperoning the teams to ensure they felt welcomed and had everything they needed.
Timeline
Lifeguard
Continental Pools
05.2023 - 09.2023
Front Desk Receptionist
Cambria Hotel
05.2022 - 09.2022
Shelf Stocker
Independent City Pharmacy
12.2021 - 03.2022
Bachelor of Science - Hospitality
University of The Commonwealth Caribbean