LIYONA ALEX
Mount Prospect,IL
Summary
Dedicated Hearing care professional with expertise in audiological assessments, hearing aid selection, and programming. Strong communication skills and a compassionate approach to patient counseling ensure effective rehabilitation strategies, driving meaningful improvements in patient quality of life.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hearing Aid Dispenser
Kasturba Medical College, Manipal
Karnataka, India
09.2023 - 09.2025
- Greet customers and offer a free hearing screen
- Analyze test findings and make recommendations based off the customers hearing loss
- Recommend and dispense assistive listening and hearing solutions
- Educate patients in how to use and maintain the hearing aid devices, provide demonstrations and information
- Make follow-up calls to patients to ensure satisfaction with their assistive listening and hearing device
Hearing Instrument Specialist
Father Muller Medical College Hospital
India
08.2022 - 07.2023
- Conducted comprehensive hearing assessments using audiometric equipment to determine patient needs.
- Fitted and adjusted hearing aids, ensuring optimal performance and patient satisfaction.
- Provided ongoing support and counseling to patients on hearing aid usage and maintenance.
- Collaborated with healthcare professionals to develop individualized treatment plans for patients.
Education
Master Degree - Audiology
Manipal Academy Of Higher Education
India07-2025
Bachelor Degree - Communication Science And Disorder
Father Muller College Of Speech And Hearing
India07-2023
Skills
- Experience interacting with customers/clients
- Audiological testing
- Hearing aid selection, fitting, and programming
- Proficient in hearing aid programming software, including Phonak Target, Oticon Genie, Starkey Inspire and Signia Connexx
- Patient counseling and rehabilitation strategies
- Clinical documentation
- Skilled in Microsoft Office Suite (Word, Excel, Outlook) for administrative and clinical tasks
- Ability to work quickly, accurately and independently in a fast paced environment
Certification
- International Licensing Examination (ILE) for Hearing Healthcare Professionals ,Illinois – Passed
- BLS Certification (American Heart Association)
Timeline
Hearing Aid Dispenser
Kasturba Medical College, Manipal
09.2023 - 09.2025
Hearing Instrument Specialist
Father Muller Medical College Hospital
08.2022 - 07.2023
Bachelor Degree - Communication Science And Disorder
Father Muller College Of Speech And Hearing
Master Degree - Audiology
Manipal Academy Of Higher Education