Lizeth Chavez Diaz
Kennewick
Summary
Proficient in window cleaning, demonstrating expertise in using squeegees, microfiber cloths, and cleaning solutions to achieve streak-free finishes. Conducted site inspections to determine optimal cleaning approaches and ensured compliance with safety regulations while working at heights. Maintained a professional appearance and organized work environment, contributing to overall operational efficiency. Provided guidance to less-experienced team members, ensuring quality standards were met consistently.
Overview
7
7
years of professional experience
Work History
Window Cleaner
Clean Services Northwest
Happy Valley
03.2019 - 01.2025
- Used power washers when necessary to make sure that windows were thoroughly cleaned.
- Wiped down sills and frames after completing each job site.
- Responded promptly to customer inquiries about services offered.
- Followed all safety protocols while working on high rises or multi-story buildings.
- Inspected job sites prior to beginning work to determine the best approach for cleaning windows.
- Maintained ladders and other equipment in good working condition.
- Cleaned windows using a squeegee, cleaning solution, and various tools to remove dirt, grime, and debris.
- Developed effective relationships with customers by providing excellent service.
- Removed paint overspray from exterior glass surfaces without damaging them.
- Cleaned glass surfaces using sponges, microfiber cloths and cleaning solutions.
- Checked work of less-experienced team members and corrected flaws.
- Kept supplies organized and equipment well-maintained to stay ready for daily workloads.
- Worked from harnessing and basket setup to clean windows on tall buildings.
- Utilized ladders, high-rise equipment and aerial lift platforms to clean tall buildings.
- Followed company uniform, performance and security policies with every job.
- Completed routine maintenance checks, notifying management of needed repairs.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Kept business entrances clean, tidy and professional in appearance.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Monitored building security and safety by locking doors or avoiding hazards.
Shift Leader
Qdoba Mexican eats
Vancouver
05.2018 - 12.2024
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Monitored inventory levels and ordered supplies as needed.
- Adhered to all health code regulations while preparing food items for customers.
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Monitored employee performance and provided feedback for improvement.
- Resolved customer complaints promptly and professionally.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Educated customers about offerings, promotions and pricing to boost sales.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Checked orders for quality and completeness.
- Utilized POS systems efficiently for order processing and inventory management.
Skills
- Window cleaning
- Effective communication
- Time management
- Quality control
- Expert glass cleaning
- Strong work ethic
- Water-fed pole system
- Lift equipment operation
- Proper ladder usage
- Adaptable to weather conditions
- Streak-free finish
- Window frame detailing
- Professional appearance
- Surface inspection
Languages
Spanish
Professional
English
Full Professional
Timeline
Window Cleaner
Clean Services Northwest
03.2019 - 01.2025
Shift Leader
Qdoba Mexican eats
05.2018 - 12.2024