Liz Cetroute
Flagstaff,AZ
Summary
Results-oriented data professional with proven ability to efficiently manage data entry processes. Renowned for high attention to detail and strong organizational skills, consistently supporting team collaboration and seamlessly adapting to shifting priorities for reliable outcomes. Extensive experience in optimizing data workflows and maintaining data integrity. Known for collaboration with teams and adaptability in dynamic environments. Proficient in data entry, database management, and problem-solving. Dedicated to delivering exceptional results.
Overview
9
9
years of professional experience
Work History
Composition Coordinator
RR Donnelley
06.2024 - 10.2024
- Serve as the primary point of contact for incoming requests to the department for various word processing-related projects such as formatting, proofreading, editing, the styling of documents, printing, and conversion or saving documents to images (PDF)
- Coordinate, assign, distribute, prioritize, track and expedite workload to the department
- Interface with requesters to gather detailed information in order to better understand the nature and requirements of assignments
- Analyze requests to determine how tasks should be performed and engage the appropriate resource for completion
- Direct requests to proper resources and coordinate with local and off-site office services
- Assist with proofreading tasks and quality control analysis during heavy volume periods
- Deliver projects within a reasonable, negotiated timeframe
- Perform other related duties and assist with special projects as assigned
- Maintain thorough knowledge of all firm-supported software packages
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Sr. Data Integration Coordinator
Lucid Motors
10.2022 - 11.2023
- Developed and maintained written documentation on all integration procedures
- Remained informed on software updates, upgrades, and additional services that may affect integration
- Troubleshooted data issues with stakeholders, submitted support tickets, monitored bug status and advocated for software solutions
- Assisted program staff with queries and exports of data
- Prepared and maintained a variety of records and reports related to assigned activities
- May be required to develop or maintain custom solutions in productivity software applications including Word processing, Excel spreadsheets, and database management program MS Access
- Utilized data privacy and security protocols to ensure system and data integrity, including analyzing underlying causes of problems
Provider Data Specialist
Honor Health
09.2019 - 09.2022
- Ensured accurate, timely maintenance and synchronization of critical provider data across all provider databases and systems
- Accessed and utilizes multiple software applications
- Applied business rules and knowledge of Provider contract language, pricing and reimbursement methodologies to each database/system to validate Provider information across systems
- Communicated with internal and external clients by phone and email to clarify data and follow-up on issues, while working under timeline, accuracy, and production targets
- Required the ability to manage a large amount of complex information and must be able to communicate clearly and draw sound conclusions
- Supported the maintenance of accurate, up-to-date provider data to include updates, changes, additions and terminations for assigned files
- Collaborated with healthcare providers to gather necessary information for accurate credentialing decisions.
- Managed multiple priorities effectively, resulting in the on-time completion of credentialing tasks for numerous providers simultaneously.
- Enrolled providers and Medicaid, Medicare, and private insurance plans.
Provider Data Specialist
TriWest Healthcare Alliance
01.2019 - 09.2019
- Streamlined data entry processes for increased efficiency and reduced errors.
- Conducted extensive research on provider data to support organizational decision-making and strategic planning efforts.
- Maintained strong relationships with external stakeholders such as medical groups and health plans to ensure seamless collaboration on provider-related matters.
- Coordinated with IT department on system enhancements designed to optimize the processing and storage of provider data.
- Implemented quality control measures to identify discrepancies in provider data, ensuring timely resolution of issues.
- Verified provider information such as DEA, NPI, OIG's, and other credentialing items.
Onboarding Specialist
Credit Repair Consultants
06.2018 - 01.2019
- Coordinated pre-employment screenings, background checks, and documentation requirements to expedite hiring timelines and reduce potential delays in bringing talent onboard.
- Put together employee files and collected required digital or physical information to meet requirements.
- Developed comprehensive training materials for new hires, fostering a productive onboarding experience.
- Expanded market reach by identifying and onboarding new channel partners.
- Enhanced employee engagement by implementing comprehensive onboarding programs and regular performance evaluations.
- Managed a portfolio of diverse clients, balancing individual needs while meeting performance metrics consistently.
- Developed personalized action plans for clients to address negative items on their credit reports.
Data Entry Team Lead
Fieldworks LLC
03.2018 - 11.2018
- Compiled and sorted information to prepare source data for computer entry.
- Reviewed, corrected, deleted and re-entered data to eliminate duplication of data and maintain data integrity.
- Identified potential supporters using voter databases, enabling targeted outreach efforts toward undecided or potentially persuadable individuals.
- Managed and maintained a clean, organized workspace for campaign materials, ensuring easy access to necessary resources for all team members.
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
Personal Assistant/CNA
Howard Estes
11.2015 - 05.2017
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Assisted patient with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Education
BA - Psychology
Grand Canyon University
Glendale, AZ11.2024
Associates - Business Tech
IIA
12.2006
GED - General Studies
Pima Adult Education
Tucson, AZ05.2004
Skills
- Excel
- Microsoft Word
- Outlook
- Teams
- Publisher
- Quality Control
- Smartsheet
- Google programs
- Invoicing/Onboarding
- French/Creole
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
References
Available upon request.
Personal Information
Title: Composition/Workflow Coordinator
Languages
French
Native or Bilingual
Timeline
Composition Coordinator
RR Donnelley
06.2024 - 10.2024
Sr. Data Integration Coordinator
Lucid Motors
10.2022 - 11.2023
Provider Data Specialist
Honor Health
09.2019 - 09.2022
Provider Data Specialist
TriWest Healthcare Alliance
01.2019 - 09.2019
Onboarding Specialist
Credit Repair Consultants
06.2018 - 01.2019
Data Entry Team Lead
Fieldworks LLC
03.2018 - 11.2018
Personal Assistant/CNA
Howard Estes
11.2015 - 05.2017
GED - General Studies
Pima Adult Education
BA - Psychology
Grand Canyon University
Associates - Business Tech
IIA
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