Liz Flores

• Build an Equitable and Empowering Culture
• Embed Equity and Diversity into Every Aspect of College Life
• Remove Barriers to Success for All Students
• Build a Compassionate and Purposeful Campus Community
• Foster a Community of Belonging for All Students
• Prioritize Student Health and Well-being
• Connect Learning to the Future of Work
• Expand Faculty Lines
• Align Faculty Work, Evaluation, and Rewards
• Reimagine Department and College Structures
• Align Staff for the Future of Work
• Enhance Pathways for Personal and Professional Achievements
• Design a Culture of Collaboration and Community
• Grow Self-Supported Curricular Offerings
• Expand Alternative Instructional Delivery Infrastructure
• Develop Capacity to Offer Programs Off Campus
• Promote CSULB’s Intellectual Capital to Benefit the Community and Region
• Leverage Community Partner Expertise to Advance CSULB’s Institutional Mission and Strategic Priorities
• Integrate Futures Thinking into Organizational Culture
• Develop COE’s Capacity for Strategic Foresight
• Future Considerations for COE

• COLLEGE OF ENGINEERING: SUSTAINABILITY
  WEBSITE DEVELOPMENT PROGRESS -With the collaboration with Dr. Pitiporn Asvapathanagul and part of the President's Commission on Sustainability representing the College of Engineering, we are working on our own COE goals on Sustainability.

The PCS works to advance the following goals:

• Develop and support initiatives that integrate sustainability into all aspects of campus life.
• Integrate sustainability into the University’s Strategic Plan activities and initiatives through active engagement.
• Increase partnerships and collaboration with the City of Long Beach and the greater regional community with the goal of achieving shared sustainability goals.
• Raise the profile of sustainability efforts to meet and surpass university and state commitments and regulatory requirements.
• Elevate the profile of sustainability research, scholarly, and creative activities and leadership at CSULB on a local, regional, national, and international scale.
• Enhance the ability of the campus to attract state, federal, foundation and private funds by leveraging the university’s identity as a leader in sustainability action and research.
• Involve and engage faculty, staff and students in sustainability practices and activities through instruction, outreach, and student life activities.

Key Priority Areas

The PCS is focused on the following priority areas.

• Implementing our Climate Action & Adaptation Plan
• Integrating Sustainability Throughout the Curriculum
• Engaging & Communicating with our Community

PCS Committees will lead the important and exciting work of accomplishing these key priorities.

Under the general direction of the Chair, the incumbent plans, organizes and directs the support operation of the Chemical Engineering Department and assists in providing lead direction to support staff. Independently handles multiple work priorities and is accountable for own work results, using considerable independent judgment, discretion and thorough knowledge of university infrastructure, programs, policies, procedures, and regulations to solve complex problems. This position provides continuity in light of a 3-year chair rotation

Department Administration:

35% Assures compliance with applicable university and program requirements, advising faculty and students on university regulations governing grading, graduation, admission practices and requirements, coordinating visiting scholar/researcher appointments, GWAR/TechnicaI Writing and other graduation requirements, admission requirements, grade changes/appeals, and independently providing solutions to complex problems in these matters. Research, analyze and interpret university, college and department policies related to budget, personnel, purchasing and grading to ensure that faculty, staff and students adhere, acting independently. Assists potential students, in gaining admission and graduation. Obtaining student waivers to university requirements, when applicable. Analyzes and addresses problems requiring the use of reasoning and interpretation and application of regulations. Incumbent serves as an ongoing resource for academic information and services required by current or potential students. Supervises and provides initial advisement contact with students, both in person and over the phone. Assists students in solving problems related to registration, curriculum issues and graduation, often serving as the intermediary with other administrative units, effecting solutions when possible or making recommendations related to the solution to academic advisors or the chair. Provides current registration, scheduling and advising information, and oversees office procedures which keep students informed about classroom changes, closes or canceled classes, faculty schedules and assignments, job opportunities and scholarship and internship opportunities. Responsible for digitization and organization of department office documents, which are uploaded regularly to a share drive. Manage the CHE email along with the student assistants and direct traffic of emails. Process department minutes, department office hours, zoom IDs, and syllabus collection and submission to appropriate faculty/ staff. Assist faculty and dept chair in student recruitment.

Budget and Financial Planning: 20% Assist the chair in financial planning and fund management, including all funds and special project accounts. Prepares analyses of current and anticipated budget problems. Oversees and recommends expenditures, assuring university policies are met and provide daily overview of department accounts to ensure compliance and operations within budget. Oversees preparation, record maintenance and processing of all fiscal transactions. Tracks department allocations and expenditures using software-generated spreadsheets, maintaining current data for chair and electronic transmission to ASM. Projects expenditures for department expenses and assists in the planning of expenditures for support, laboratory and office supplies, and other operating costs. Reconciles departmental records, reporting any discrepancies to the ASM and the appropriate office. Orders a wide variety of supplies and equipment to support an academic program which utilizes specialized computer equipment and related peripherals, acting as liaison with college and university units in central purchasing and accounting, preparing all necessary paperwork, with follow up as necessary to expedite the procurement process. Anticipates department needs for other instructional supplies and coordinates orders to avoid disruption of operation.

Staff/Academic Personnel Administration: 30% Assist in providing direction, training and guidance to new staff hires, supervises, oversees, and provide training to the student assistants/work study students who support the many tenured and part-time faculty members, assuring accuracy and currency in meeting university deadlines. Advises department chair concerning operational issues for part time faculty, teaching associate and graduate assistant appointments and coordinates these appointments, assuring appropriate salaries are set and university regulations for appointments are adhered to. Coordinates recruitment and orientation for new faculty and prepares appropriate appointment packets. Responsible for assigned time submissions, faculty load summaries and for overseeing faculty student evaluations, periodic tenured and part-time faculty evaluations, sabbaticals, special awards and retirement processes. Maintains confidential files for faculty, staff and student employees. Serves as a resource of extensive information about university and departmental personnel policies to assist the chair, faculty and staff. Assists in faculty and staff recruitment/ hiring process by assisting in creating and placing position announcements, maintaining applicant files, documenting affirmative action plans, composing appropriate correspondence and preparing confidential correspondence. Assembles information and prepares confidential paperwork for the retention, tenure and promotion of permanent faculty and the performance reviews of clerical and technical staff. Participates in the hiring process for administrative support assistant personnel

Course Scheduling and Classroom Assignment: 10% Utilizing People Soft, Ad Astra and Common Management System, performs on-line course scheduling for academic year, summer, winter and intersession course scheduling, classroom, and instructor changes and faculty appointments and assuring accuracy and currency in meeting university deadlines. Make classroom changes as appropriate and orients new faculty. Permit student into courses.

*Train the new hires in all JTCP program activities and resolve customer service issues

*Coordinate scheduling and time-keeping for other coordinators and lab assistants
*Monitor registration and refund transactions of all participants through third party payment systems
* Working with JTCP web developers to optimize the online payment and registration processes
*Work with Caltrans, CPIE, and CSULB to streamline procedures to comply with new COVID related
requirements.
* Responsible for scheduling, organizing and coordinating the program and its activities
* Provide customer service to participants, employers, instructors and all stakeholders involved in
the JTCP program
*Responsible for preparing and processing certain estimates, purchase orders and invoices

• Developed and maintained relationships with external partners to facilitate program operations.
• Organized and managed program development from conception through successful execution.
• Tracked and reported expenses accurately to manage program budgets.
• Provided technical support to staff with necessary resources to carry out duties successfully.
• Coordinated program logistics to keep all relevant materials and equipment available and in good condition.
• Oversaw staff schedules and assignments to handle programming demands.

• Graphic Design Projects for the College of Engineering
• Developed creative design for print materials, brochures, banners, and signs.
• Created digital image files for use in digital and traditional printing methods.
• Met with staff, Faculty and students to present mockups and collect information for adjustments.
• Completed final touches for projects such as images sizes and font selection.
• Implemented design feedback from staff, faculty and students to improve project outcomes.
• Edited and enhanced existing artwork and graphics.
• Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs.
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1. Provides continuity of departmental policies, procedures and practices by providing information about policies and procedures. 2. Anticipates departmental needs and makes suggestions when major policies, procedures, and practices need changing.

3. Suggests appropriate procedures that will be compatible with existing policies and procedures. B) Budget and fiscal records 1. Performs data entry of budget allocations and expenditures and maintains account balances with CMS. 2. Provides chair and college office with budget projections when required. 3. Purchases all supplies, equipment, and equipment maintenance. 4. Obtains quotes and information for items requested by staff and faculty that meet chair's approval. 5. Prepares requisitions and supporting documentation for final approval. 6. Follows up on delivery of ordered items. C) Personnel 1. Maintains all required department personnel file and records. 2. Assists chair with part-time and full-time hiring procedures and types and mails necessary documents and advertisements for faculty recruitment in accordance with Affirmative Action Requirements. D) Communication 1. Serves as primary liaison between student, faculty, and administrators and the public. 2. Communicates by telephone with sources outside the department when necessary. 3. Seeks and provides information required in solving problems with organizational units outside the department. 4. Provides students with comprehensive information that relates to the program and program requirements, university policies and procedures, the use of required forms and petitions. 5. Refers students to the appropriate department advisor for counseling. 6. Assists chair in gathering information each semester as to faculty course and time preferences and drafting preliminary class schedule. 7. Enters scheduling data into database and extrapolates the schedule to classes and other reports relative to faculty and classroom resource allocations. 8. Enters all scheduling changes and issues report updates as required. 9. Prepares and edits department's catalog copy, with direction of chair. E) Departmental record-keeping, records processing, reports and written material preparation 1. Handles the receipt and distribution of incoming and outgoing mail. 2. Assembles background materials and information necessary for the handling of specific correspondence. 3. Composes letters for the chair's signature. 4. Refers correspondence to the appropriate person for handling. 5. Replies to routine mail from job applicants and prospective and current Electrical Engineering majors and various departments within the University. 6. Supervises and performs secretarial and clerical tasks for full- and part-time faculty members, including correspondence, reports, resumes, grant applications, and evaluations, using correct format, and editing final copy. 7.Maintains records of course outlines and syllabi, this includes recommended revisions for consistency with policy. 8. Coordinates the production printing, completion and distribution of course materials as required. 9. Oversees placing textbook orders with the University Bookstore. 10. Supervises correspondence and coordination with publishing houses and following up with bookstore and publishers until all textbook and desk copy orders are received. 11. Maintains department inventory records. 12. Maintains inventories of office supplies and equipment. F) Arranges events and activities in collaboration with supervisor and faculty members. 1. Helps with the planning of events or activities in collaboration with supervisor. 2. Prepares forms, brochures and announcements 3. Coordinate schedules of faculty with visitors or other faculty for meetings

• Provide administrative and technical support to Support service ( Print shop, Mail services, lost and found, Property management and copier program)
• Support Services
• PeopleSoft ( HR and Student Admin, Staples advantage, CS Link)
• Requisitions
• W.O requests
• Staples Advantage
• Payroll (Keeping up with the calendar and Absence requests) (Training support services staff to use the new absence request forms)
• Salary Full time and Students time sheets
• WS and SA spending Tracker spreadsheet
• Record Keeper (Surveys, payroll, Reqs, invoices, ect)
• Updating the Y Drive for Payroll
• Copier Program
• Daily Requests ( Service Calls and Supply requests)
• Weekly Supply Inventory and Data entry of it- Toner and Paper
• Daily Data Entry-Service Call Tracker (Image IV and FM Support)
• Primary contact between customer and FMIS and ImageIV
• Daily Customer Service (Calls and Emails- Trouble shooting)
• Billing (Inputting each copier report in spreadsheet)
• Logging Meter reads
• Helping with Copier Deployments Meter reads
• Reconcile
• Data Entry on Paper Purchases
• Updating all the copier Web Connection Files
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Assisted development and implementation of new administrative procedures.
• Developed strategies to streamline and improve office procedures.
• Managed department budgets and generated financial reports for management review.
• Processed customer orders accurately and within agreed timeframes to meet service standards.
• Created and maintained databases to track and record Dept supplies data.
• Assisted coworkers and staff members with special tasks on daily basis.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Volunteered to help with special projects of varying degrees of complexity.

• Complete special projects for Dean, Associate Deans, and ASM of the College of Engineering
• Provide administrative and technical support to the Dean
• Primary contact to reach the College of Engineering
• Communication between the Dean's Office and University members, Departments, Chairs, faculty, staff, students, and other offices both on and off campus in a wide variety of functions both academic and non-academic, including general public, vendors, donors, government agencies, other campuses and local community
• Maintains the Dean's calendar and schedules appointments
• Organize meetings, create and send invitations, prepare agendas and supporting documents
• Answers and screens the Dean's telephone calls
• Assists in planning of Dean's Office events; assists in coordinating, planning and arranging
• Prepare special events on behalf of the Dean's Office Plan and prepare the Dean's travel activities by creating a Travel Data Sheet, Travel Authorization, Expense Estimate Work Sheet, secure room accommodations, transportation, conference reservations, registration fees, and provides Dean with travel folder
• Prepare purchase requisitions and accompanying document for procurement of office supplies, computers or furniture; prepares Work Orders for services of signage, securing rooms for events, and conference call phone conversion; and prepare Hospitality Expense Forms, Gift Forms, and Authorized
• Direct Expense Forms to reimburse expenses.
• Executed record filing system to improve document organization and management.

• Provided administrative support services to the College of Engineering
• Coordinated paperwork and activities with the Engineering Student Success Center, Engineering department offices, and other relevant university offices
• Compiled data and prepare various spreadsheets for the Financial Operations Analyst # Completed special projects for the Dean, Associate Deans, and ASM
• Processed paperwork for Payroll, Procurements, Reimbursements, Travel, and Record retention.
• Answered incoming phone calls and transferred to staff members or provided requested information.
• Completed clerical tasks such as filing, copying, and distributing mail.
• Designed and printed name tags, sign-in sheets and handouts for meetings.
• Developed correspondence letters, memos, and emails.
• Supported staff, Faculty and Students in administrative activities, documentation and data management.
• Sorted and organized files, spreadsheets, and reports.
• Interacted with customers by phone, email, or in-person to provide information.
• Analyzed problems and worked with teams to develop solutions.
• Participated in workshops and presentations related to projects to gain knowledge.
• Collaborated with senior management on new initiatives to build confidence.

• Performed administrative functions for the acupuncture clinic
• Managed patient phone calls, scheduling, and database
• Checked insurance eligibility
• Ordered health supplements and assisted with inventory management.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Provided prompt, polite and professional in-person and telephone customer service.
• Updated patient information and insurance details for accurate electronic medical records.
• Prepared patient charts by gathering and organizing medical records ahead of appointments.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
• Performed various administrative tasks by filing, copying and faxing documents.

• Provided administrative support services to the College of Engineering
• Coordinated paperwork and activities with the Engineering Student Success Center, Engineering department offices, and other relevant university offices
• Processed paperwork for Payroll, Procurements, Reimbursements, Travel, and Record retention.
• Answered incoming phone calls and transferred to staff members or provided requested information.
• Completed clerical tasks such as filing, copying, and distributing mail.
• Designed and printed name tags, sign-in sheets and handouts for meetings.
• Developed correspondence letters, memos, and emails.
• Supported staff, Faculty and Students in administrative activities, documentation and data management.
• Sorted and organized files, spreadsheets, and reports.
• Interacted with customers by phone, email, or in-person to provide information.
• Analyzed problems and worked with teams to develop solutions.
• Participated in workshops and presentations related to projects to gain knowledge.
• Collaborated with senior management on new initiatives to build confidence.

• Assisted with maintaining six computer labs in the department, where students work with AutoCAD,Solid Works and Mathlab
• Installed software to keep computers up-to-date
• Maintained database for Computer Technician
• Maintained a safe, clean environment for Engineering students to work on projects
• Worked both independently and collaboratively in fast-paced laboratory environment.
• Attended seminars and symposiums to improve overall knowledge and understanding.
• Created surveys and questionnaires to collect data for research projects.
• Participated in lab meetings and project presentations.

• Generated sales, processed transactions and provided great customer service
• Supervisor for Electronics
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Managed returns, exchanges and refunds in accordance with store policy.
• Answered customer questions about sizing, accessories, and merchandise care.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Solved customer challenges by offering relevant products and services.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Managed efficient cash register operations.
• Used in-store system to locate inventory and place special orders for customers.
• Monitored customers for signs of security concerns and escalated issues to management.
• Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

• Performed administrative functions for the University Printshop
• Worked on the production of various projects for the University, including posters, brochures, business cards, books, publications, textbooks, and many other projects
• Binding, and Lamination, personalization
• Assisted in preparing Work Orders and quotes for customers
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Developed reports to track productions and projects throughout the University and updated customer database for future projects.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Developed and updated spreadsheets and databases to track, analyze, and report on final projects status
• Assisted development and implementation of new administrative procedures.
• Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
• Managed department budgets and generated financial reports for management review.
• Assisted coworkers and staff members with special tasks on daily basis.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

• The College of Engineering has been striving to bring an engineering education within reach of all who desire it, in furtherance of CSULB's core values of equity and inclusive excellence, and the goal to increase racial, ethnic, and gender diversity in the field.
  
  Embed Equity and Diversity into Every Aspect of College Life:
  Remove Barriers to Success for All Students
  Build a Compassionate and Purposeful Campus Community