Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Liz Garza

New Braunfels

Summary

Detail-oriented professional with a solid background in key account management and customer service. Known for effective multitasking and coordination, contributing to optimized inventory management and enhanced client satisfaction.

Overview

11
11
years of professional experience

Work History

Key Account Manager

Hooey
03.2025 - Current
  • Developed strong relationships with key clients, ensuring their needs were met effectively.
  • Assisted in managing client accounts, whilst keenly aware of the varying degrees of needs and expectations from "Mom and Pop" Retailers, to Larger corporations like Academy, always able to provide timely support and solutions.
  • Coordinated communication between not only clients and internal teams, but betwixt our US Sales Reps and our clients as well
  • Analyzed Purchase Orders to transact efficient timely delivery needs

District Manager

King Ranch Saddle Shop
03.2022 - 02.2024
  • Oversaw daily operations across 3 retail locations, ensuring compliance with company standards.
  • Led team training initiatives, improving employee performance and service quality.
  • Developed and implemented inventory management strategies to optimize stock levels and mitigate mistakes in receiving procedure.
  • Analyzed sales data to identify trends and inform strategic decision-making for product offerings.

Store Manager

King Ranch Saddle Shop
07.2015 - 02.2022
  • Directed daily store operations to enhance customer experience and drive sales growth.
  • Managed inventory levels, ensuring optimal stock availability and minimizing shrinkage.
  • Trained and mentored staff, fostering a culture of teamwork and high performance.
  • Implemented effective merchandising strategies to maximize product visibility and sales potential.

Education

Master of Arts - Journalism And Mass Communication

University of Southern California
Los Angeles, CA

Master of Arts - English

Texas A&M University, Kingsville
Kingsville, TX
12-2011

Skills

  • Client relationship building
  • Business development
  • Key account management
  • Data-driven decision making
  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Customer service management
  • Training and mentoring
  • Store opening and closing
  • Friendly and positive
  • Inventory management

Accomplishments

  • Coordinated volunteer schedules, ensuring adequate coverage for events and activities.
  • Facilitated communication between volunteers and management to streamline operations.

Timeline

Key Account Manager

Hooey
03.2025 - Current

District Manager

King Ranch Saddle Shop
03.2022 - 02.2024

Store Manager

King Ranch Saddle Shop
07.2015 - 02.2022

Master of Arts - Journalism And Mass Communication

University of Southern California

Master of Arts - English

Texas A&M University, Kingsville