Experienced Assistant Community Manager with over 3 years experience in Property Management. Have a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Community Manager
Trek Development Group
Gibsonia, PA
06.2019 - Current
Assist in Supervising two properties layered with LIHTC, HUD, HTF, Penn Home, and Market Rate with combination of 110 units.
Receive and process resident payments, and update system accounts with latest information. Post balance dues and Notice To Quits as needed.
Handle all tenant logistics and leases and effectively schedule appointments, showings, move-ins and move-outs.
Meet with residents to gather information and develop effective solutions.
Increase office organization by creating filing systems and managing confidential information carefully.
Created Library and Packets for document management in Real Page for company to use in 2020.
Leased up 30 out of 37 tax credit units and 5 and of 7 market rate units for Jeremiah Village, new construction.
Met quota needed every month during Lease-Up.
Worked with maintenance staff and construction superintendent to complete timely repairs and installations.
Liaised with diverse community agencies to serve as client advocate and provide continuity of care.
Recruiter / 88M Motor Transport Operator
United States Army National Guard
Cannonsburg, PA
11.2006 - 11.2009
Fastened chains, straps, covers and binders to secure load during transit.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Maintained telephone and radio contact with supervisor to receive delivery instructions.
Evaluated strengths and weaknesses of candidates through effective screening processes.
Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
Operations Specialist
United States Navy
Key West, FL
10.1991 - 10.1995
Collected, arranged and input information into database system.
Performed administrative duties and prepared operational procedures to support IT department and Educational Service Office.
Compiled training materials for new employees and tracked skill development
Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness
Motivated and trained employees to maximize team productivity
Assisted various departments with change by communicating new improvement plans and expectations
Education
Some College (No Degree) - Criminal Justice
Ste Leo's University
Florida
Skills
Rental Pricing Strategies
Federal Regulations
Resident Relations
Property Management Software Understanding
Grounds and Facility Inspection
Administrative Leadership
Background Check Investigations
Increasing Occupancy
Inspecting Units
Daily Operations Management
Rent Collection
Certification
Completed 12 hours of LIHTC 8/27-28/2021
Fair Housing Fundamentals training 2/1/2022
Attended PHFA Conference June 7-10/2022
Housing Credit Certified Professional (HCCP) 6/16/2021
Certified Occupancy Specialist (COS) as of 6/7/2022