Liz Jenck
Corvallis,US
Summary
Experienced candidate with vast background in customer service roles. Possesses extensive knowledge of policies, procedures, and regulations related to cash handling and customer relations. Consistently praised for providing fast and accurate service, as well as being able to recognize and resolve customer complaints. Committed to providing outstanding customer service and maintaining an efficient and organized workplace.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cashier/Lifeguard
North Clackamas Aquatic Park
Clackamas, Oregon
09.2023 - Current
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Provided excellent customer service by greeting customers and offering assistance
- Helped restock shelves when necessary to maintain an organized display area
- Handled customer complaints and inquiries in a courteous and efficient manner
- Assisted with training and mentoring new team members
Secretary
National Charity League
Clackamas, Oregon
05.2016 - 05.2024
- Volunteered at least a minimum of 15 hours a year, with a total at 175 hours throughout my time there
- Hosted and planned many philanthropies to raise money
- Had chapter meetings and would be in charge of recording minutes and issues we important discussed
Front of House Employee
Chick fil A
Clackamas, Oregon
06.2022 - 10.2022
- Defused child arguments and performed light disciplinary actions to promote good behavior
- Established positive relationships with families through trustworthiness and reliability
- Exhibited patience and understanding when dealing with difficult situations involving children
- Maintained high levels of cleanliness throughout the dining area
- Built relationships with regular customers through friendly conversations and personalized attention
- Developed comprehensive knowledge of restaurant menu items and preparation methods
- Ensured compliance with health codes by adhering to safety guidelines regarding food storage, cleaning, and sanitation procedures
- Exhibited a positive attitude when dealing with difficult customers or situations
- Managed cash drawer responsibly during shift changes, verifying accuracy of end-of-shift reports
- Utilized problem solving skills to address customer issues or conflicts that arose during shifts
Education
HIGH SCHOOL DIPLOMA -
Oregon State University
Corvallis, OR, US06.2028
Skills
- Customer Service
- Customer Assistance
- Cleaning and sanitizing
- Cash Handling
- Patience and Empathy
- Time management skills
- Reliability and punctuality
- POS Systems
- ID Verification
Certification
- CPR certified
- First aid certified
- AED certified
- Bloodborne Pathogens training
Volunteer Experience
Volunteered at least a minimum of 15 hours a year, with a total at 175 hours throughout my time there. Hosted and planned many philanthropies to raise money. Had chapter meetings and would be in charge of recording minutes and issues we important discussed.
Languages
Spanish
Limited
Affiliations
- Girl up club
- ocean 11 club
Timeline
Cashier/Lifeguard
North Clackamas Aquatic Park
09.2023 - Current
Front of House Employee
Chick fil A
06.2022 - 10.2022
Secretary
National Charity League
05.2016 - 05.2024
- CPR certified
- First aid certified
- AED certified
- Bloodborne Pathogens training
HIGH SCHOOL DIPLOMA -
Oregon State University
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