Liz McAllister
San Diego,CA
Summary
Experienced sales and account relationship professional with a track record of driving revenue growth and cultivating strong client relationships. Capable of identifying and capitalizing on new business opportunities, consistently exceeding sales targets. Skilled in building rapport and trust with clients, utilizing exceptional communication and negotiation abilities to deliver tailored solutions that meet their specific needs. Committed to providing top-notch customer service, ensuring client satisfaction, and fostering long-term partnerships.
Overview
22
22
years of professional experience
Work History
Vice President, Strategic Accounts
AMN Healthcare
11.2015 - 07.2024
- Held VP Strategic Accounts 2022-2024, DVP Account Management, and Sr. Director roles during tenure.
- Responsible for managing a program operations team consisting of Program Directors and Divisional Vice Presidents accountable for maintaining MSP clients’ workforce solutions, cultivating client relationships, and aligning strategic objectives to support total talent management
- Objectives included expansion of services, client retention, and scalable program delivery
- Implemented data-driven strategies to optimize account performance and maximize return on investment.
- Led contract negotiations, ensuring favorable terms while maintaining strong client relationships.
- Navigated complex organizational structures to engage key decision-makers in meaningful conversations about their business needs.
- Internal functions include mobilizing AMN corporate resources to ensure client delivery, optimization, and strategic solutions are implemented
- Developed talent management program including training, retention, recognition, and succession planning across strategic account management
- Participated as a SME in several cross-functional groups in efforts towards automation, efficiency, and future forward goals.
- Implemented multiple MSP clients with a smooth delivery and workforce transition
- Tripled client expansion of AMN services YoY
- Conducted regular business reviews with clients, addressing concerns and uncovering new opportunities for collaboration.
- Mentored sales team members, sharing best practices and fostering professional development.
Human Resource Manager
Lowe’s Home Improvement
09.2014 - 10.2015
- Lead the company HR initiatives in the Mission Valley store, the #10 largest sales volume store in the US
- Managed full cycle of recruiting, hiring, and onboarding new employees.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Coached managers on effective employee relations strategies to address workplace conflicts proactively.
- Managed complex employee relations issues to promote a healthy workplace culture.
Sales Manager, Women’s Shoes
Bloomingdale’s
04.2010 - 06.2014
- Managed a sales team in Women’s Shoes and the Home Store, Registry, and Young World
- Store leader and managed the daily operations of a 150 store employee population
- Responsible for increasing client relationship and book of business for each sales professional
- Women’s Shoes sales volume 4m in sales and Home Store and Young World combined sales volume 5m.
General Manager
Kohl’s Department Store
08.2008 - 04.2010
- Managed the daily operations of the 19m sales volume store; lead 3 Assistant Managers, 10 Department Supervisors and 130 team members.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
General Manager
Mervyn’s Department Store
06.2002 - 08.2008
- Managed the daily operations of the 15m sales volume store
- Lead 4 Assistant Managers, 8 Department Supervisors and 100 team members in driving a profitable store through exceeding sales comp, achieving credit targets, and improving customer service.
- Held Store Manager positions 2006-2008; Assistant Store Manager positions 2002-2006.
Education
Human Resource Management Certificate -
San Diego State University
06.2011
Bachelor of Arts - Liberal Studies
San Diego State University
05.2002
Skills
- Sales Leadership
- Strategic Planning
- Account development
- Financial Acumen
- Adaptability and Flexibility
- Client Relationship Management
- Technical understanding
- Drives Vision and Purpose
- Revenue Generation
- Develops Talent
Timeline
Vice President, Strategic Accounts
AMN Healthcare
11.2015 - 07.2024
Human Resource Manager
Lowe’s Home Improvement
09.2014 - 10.2015
Sales Manager, Women’s Shoes
Bloomingdale’s
04.2010 - 06.2014
General Manager
Kohl’s Department Store
08.2008 - 04.2010
General Manager
Mervyn’s Department Store
06.2002 - 08.2008
Human Resource Management Certificate -
San Diego State University
Bachelor of Arts - Liberal Studies
San Diego State University