Liz Mendoza
Miami,Florida
Summary
Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals, and medical terminology. Strong ability to adapt to changing needs and collaborate effectively with teams. Highly proficient in patient care, assessments, medication administration and health education.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Nursing Student
Miami Dade College - Medical Campus
08.2023 - 12.2024
- Supported nursing staff by performing routine tasks such as taking vitals, administering medications, and documenting patient information.
- Worked alongside experienced nursing professionals to learn new procedures.
- Advocated for and strived to protect health, safety, and rights of patient.
- Participated in skills lab simulations to further develop nursing skills.
- Promoted a culture of learning within the clinical setting by sharing knowledge gained from educational experiences with peers and mentors.
- Conducted thorough head-to-toe assessments on assigned patients during each shift, identifying any abnormalities that required further attention from healthcare providers.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Pharmacy Technician
CVS Pharmacy
07.2018 - 09.2023
- Helped pharmacy department with inventory processes to provide smooth process flow and customer experiences
- Filled prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine correctness, and checking for possible interactions
- Resolved customer issues and answered questions to deliver a positive customer experience
- Processed medical insurance claim forms and electronic transmissions to obtain payments for orders
- Verified written and electronic orders to prevent errors maintain the optimal security for all pharmacy drugs.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Customer Service Representative
WINGS
11.2017 - 05.2018
- Provided solutions, recommendations, and replacements, using an empathetic approach and demeanor
- Managed inbound and outbound calls to respond to inquiries and resolve concerns
- Recommended products and services to members and educated customers about relevant offerings
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Trained new associates on store programs and policies
Receptionist
Jackson Health Foundation
09.2015 - 09.2017
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Helped gather supplies and set up spaces to coordinate meetings and office events
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Shipped out packages with postal service and special carriers based on size, destination, and schedule requirements of each delivery
- Picked up, organized, and wiped down reception regularly to keep area professional and clean
- Answered incoming office calls over multi-line system and answered questions, took messages, or transferred to desired extensions
Education
Associate of Science - Nursing
Miami Dade
Miami, FL12-2024
High School Diploma -
Miami Jackson Senior High
Miami, FL07.2016
Skills
- HIPAA compliance
- Direct Patient Care
- Drug inventory control
- Vitals monitoring
- Patient Assessments
- Infection control standards
- CPR/AED
- Basic nursing care
- Medication and IV administration
- Compassionate and Caring
Certification
- Basic Life Support Certification (BLS)
- CPR/AED Certification
- Certified Nursing Assistant (CNA)
- Licensed Pharmacy Technician
Languages
Spanish
Native or Bilingual
Timeline
Nursing Student
Miami Dade College - Medical Campus
08.2023 - 12.2024
Pharmacy Technician
CVS Pharmacy
07.2018 - 09.2023
Customer Service Representative
WINGS
11.2017 - 05.2018
Receptionist
Jackson Health Foundation
09.2015 - 09.2017
High School Diploma -
Miami Jackson Senior High
- Basic Life Support Certification (BLS)
- CPR/AED Certification
- Certified Nursing Assistant (CNA)
- Licensed Pharmacy Technician
Associate of Science - Nursing
Miami Dade
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