Liz Mora
Sterilite Corporation Marathon Staffing
DFW,TX
11
years of professional experience
Work History
Step Van/Box Truck Delivery Driver
1 Year 3 Months- Handle daily route assignments (100-220 deliveries) from dispatch to stay on schedule and cover assigned territory.
- Perform daily vehicle inspection before departure to verify safety and readiness.
- Load, secure, and unload cargo safely to protect packages and maintain efficient delivery flow.
- Navigate assigned routes using GPS to optimize travel and complete deliveries efficiently across the service area.
- Provide courteous customer service during package drop-offs and represent Amazon professionally at each stop.
- Communicate promptly with dispatch about delays, route changes, and road conditions to support timely deliveries.
- Drive safely in all weather conditions while following speed limits and traffic regulations throughout the route.
Direct Support Professional Caregiver
9 Months- Provide hands-on assistance and daily living support to individuals with intellectual and developmental disabilities.
- Prepare and serve nutritious meals while accommodating individual dietary needs.
- Assist with medication administration in accordance with prescribed care plans and facility protocols,
- Supervise residents to maintain a safe, structured, and supportive living environment.
- Monitor resident interactions, help prevent conflicts, and use appropiate de-escalation techniques.
- Assist with personal hygiene, bathing, grooming, and other activities of daily living,
- Perform household responsibilities, including laundry, cleaning, and maintaining a sanitary living enviroment.
Warehouse Shipping
- Inspect trailers before loading to confirm readiness, safety conditions, and proper placement for shipment.
- Organize, sort, and position products in a fast-paced manner for outbound shipments.
- Handle and move merchandise safely and efficiently.
- Communicate with shipping teams to clarify load details, staging needs, and dispatch timing.
- Stack, arrange, and secure products inside trailer
- Work collaboratively with team members to ensure accurate and timely shipments.
Lyft Driver
2 Months- Provided courteous transportation for passengers across the DFW area with a focus on safety and reliability.
- Maintained a clean, organized vehicle interior to support a comfortable rider experience.
- Used route planning to select efficient paths and respond to changing traffic conditions.
- Delivered friendly service to passengers from diverse backgrounds using bilingual communication when needed.
Content Moderator
2 Years 9 Months- Documented violations clearly to support consistent moderation decisions and audit-ready records.
- Completed weekly knowledge checks and LMS updates to stay current on platform policies.
- Handled appeals by reviewing prior decisions and applying updated guidance carefully.
Warehouse Packaging/shipping/inventory clerk
5 Months- Processed up to 200 customer orders per day by packaging items, updating inventory in company software, and creating shipping labels.
- Packaged outbound items carefully to support timely fulfillment and reduce shipping errors.
- Updated stock levels in company software after each order to keep inventory counts aligned with warehouse activity.
- Created shipping labels accurately to support smooth delivery handoff and on-time dispatch.
- Operated forklift to safely load and unload trailers, transport, move and position products throughout the warehouse facility.
Demo scheduler
1 Year 5 Months- Met with managers and sales teams to revise plans and align outreach with challenging goals.
- Contacted government agencies by phone to promote webinar presentations and online auction services.
- Collected client information and payments, then followed up through email and phone to resolve inquiries.
- Led live customer training courses covering website navigation and auction setup basics.
- Trained new employees on company procedures, protocols, and performance metrics.
Bilingual Technical Support Specialist
11 Months- Diagnosed Fitbit sync and software issues through step-by-step troubleshooting and clear customer guidance.
- Processed replacement orders and communicated resolution steps to customers in a timely manner.
- Applied computer literacy to resolve customer issues efficiently and maintain accurate service records.
Dispatch Assistant
7 Months- Managed daily dispatch communication between drivers, crews, and operations teams to keep schedules aligned.
- Used route scheduling software to assign vehicles and equipment according to customer specifications and service needs.
- Supported customer-facing problem solving by clarifying requests and escalating issues to the right technical contacts.
Education
Certified Nurse Assistant - Introductory to infection control, patients rights and healthcare, CPR & first aid certification
CPR & first aid certification - Operate and manage hotels, restaurants, cruise ships and vacational locations. Developed human resources and leadership skills. Financial planning, managing staff, over seeing business functions, and promoting tourism
Skills
CDL/DOT compliance
Delivery route planning
Vehicle inspections
Cargo loading and securing
Time management
Route scheduling software
Bilingual-(Spanish
English)
Excellent verbal and written communication
Active listening
Attention to detail
Professional phone etiquette
Problem-solving and conflict resolution
Computer literacy
Customer relationship management
CRM documentation
Warehouse safety procedures
Pallet jack/Forklift operations
Inventory tracking
Shipping and receiving
Material handling
References
Reference available upon request
Timeline
Warehouse Shipping
Sterilite Corporation Marathon Staffing
11.2026 - CurrentRead More
Direct Support Professional Caregiver
Rockhouse
02.2026 - CurrentRead More
Step Van/Box Truck Delivery Driver
Amazon
08.2025 - CurrentRead More
Lyft Driver
LYFT
06.2025 - 08.2025Read More
Content Moderator
Teleperformance
08.2022 - 05.2025Read More
Warehouse Packaging/shipping/inventory clerk
Wiwynn International Corporation
02.2022 - 07.2022Read More
Demo scheduler
The Public Group
08.2020 - 01.2022Read More
Bilingual Technical Support Specialist
Onelink bpo
06.2016 - 05.2017Read More
Dispatch Assistant
Schlumberger
09.2015 - 04.2016Read More
Corporación CRES
CPR & first aid certification from Operate and manage hotels, restaurants, cruise ships and vacational locations. Developed human resources and leadership skills. Financial planning, managing staff, over seeing business functions, and promoting tourism
Read More
Colombian Red Cross
Certified Nurse Assistant from Introductory to infection control, patients rights and healthcare, CPR & first aid certification
Read More