LIZ NICOLAI
Cornelius,NC
Summary
Enthusiastic bartender with four years of experience in high volume craft cocktail bars. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Knowledgeable mixologist with diverse menu of memorized drink recipes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Bartender
Ardsley Station
03.2024 - 08.2024
- Served high customer volumes during special events, nights, and weekends.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Mentored junior bartenders in advanced mixology techniques, elevating their skills within the industry''s competitive landscape.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Implemented drink prep procedures, significantly reducing wasted stock.
Lead Bartender
Thompson Hotel
06.2021 - 03.2024
- Opening team member of the Thompson Hotel
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Led team meetings to continually improve communication among staff members, resulting in more effective teamwork during peak hours.
- Assisted in menu development, incorporating seasonal flavors and trends into popular craft cocktails.
- Built relationships with vendors to manage orders and negotiate costs.
- Participated in local community events as a representative of the establishment, promoting brand visibility and fostering new business opportunities.
Bartender
JW Marriott
12.2020 - 06.2021
- Opening team member of the JW Marriott
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Food Truck Manager
Doza Risen
10.2019 - 11.2020
- Adapted quickly to changing conditions or unexpected challenges during events or operating hours without compromising service quality.
- Ensured optimal food quality through consistent monitoring, proper storage techniques, and routine inspections.
- Maintained high standards of cleanliness and sanitation, adhering to local health codes and regulations.
Bartender
Pompeii Oven
03.2018 - 03.2020
- Served high customer volumes during special events, nights, and weekends.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Safeguarded legal compliance by enforcing responsible alcohol consumption policies and verifying age requirements as needed.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Server
J. Peters
11.2016 - 02.2018
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Increased sales significantly by upselling higher-end products to customers.
Server
D. L. McLaughlin
06.2014 - 11.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
Associates in Science -
Midlands Technical
01.2019
Diploma -
Chapin High School
01.2016
Skills
- Classic cocktails
- Spirit and Wine Education
- Suggestive Selling
- Teamwork and Professionalism
- Aloha POS
- Micros POS
- Responsible Alcohol Service
- Inventory
- Customer Service
Websites
Certification
- Wine and Spirits Education Trust Level 1, 2022
- Wine and Spirits Education Trust Level 2, 2022
- BarSmarts Spirits and Mixology, 2021
- TIPS On Premise Alcohol Safety, 2024
Timeline
Lead Bartender
Ardsley Station
03.2024 - 08.2024
Lead Bartender
Thompson Hotel
06.2021 - 03.2024
Bartender
JW Marriott
12.2020 - 06.2021
Food Truck Manager
Doza Risen
10.2019 - 11.2020
Bartender
Pompeii Oven
03.2018 - 03.2020
Server
J. Peters
11.2016 - 02.2018
Server
D. L. McLaughlin
06.2014 - 11.2016
Associates in Science -
Midlands Technical
Diploma -
Chapin High School
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