Liz Ogarrio

• Built strong relationships with hiring managers to understand departmental needs and identify ideal candidates.

• Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.

• Streamlined interview process for efficiency, reducing time-to-hire significantly.

• Pre-screened resumes prior to sending to corporate hiring managers for consideration.

• Coordinated schedules to arrange management interviews with applicants.

• Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.

• Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.

• Studied job descriptions and qualifications to determine applicant requirements.

• Developed strong understanding of industries served, allowing for targeted recruiting efforts for specialized positions.

• Trained junior recruiters on best practices, contributing to overall team success and improved efficiency.

• Operated and maintained applicant tracking and candidate management systems.

• Streamlined communication between candidates and hiring managers, leading to higher satisfaction on both sides.

• Collaborated with internal teams to address specific recruitment challenges and develop tailored solutions.

• Improved employee retention rates through thorough candidate screening and interview techniques.

• Increased candidate satisfaction with personalized communication throughout recruitment cycle.

• Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.

• Streamlined interview process for efficiency, reducing time-to-hire significantly.

• Pre-screened resumes prior to sending to corporate hiring managers for consideration.

• Coordinated schedules to arrange management interviews with applicants.

• Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.

• Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.

• Studied job descriptions and qualifications to determine applicant requirements.

• Developed strong understanding of industries served, allowing for targeted recruiting efforts for specialized positions.

• Trained junior recruiters on best practices, contributing to overall team success and improved efficiency.

• Operated and maintained applicant tracking and candidate management systems.

• Streamlined communication between candidates and hiring managers, leading to higher satisfaction on both sides.

• Collaborated with internal teams to address specific recruitment challenges and develop tailored solutions.

• Improved employee retention rates through thorough candidate screening and interview techniques.

• Increased candidate satisfaction with personalized communication throughout recruitment cycle.

• Assist in sourcing and screening candidates through various online platforms.
• Supported interview scheduling and coordination with hiring managers.
• Researched industry trends to enhance understanding of talent acquisition best practices.
• Participated in onboarding process, ensuring a smooth transition for new hires.
• Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.

• Deliver an exceptional customer experience by greeting, engaging, and assisting shoppers on the sales floor.
• Actively listen to customer needs to recommend products and upsell additional items Stay knowledgeable on current promotions, new product arrivals, and store policies Process sales transactions accurately at the register.
• Maintain knowledge of current promotions, store policies, and product details.
• Help maintain a clean, organized, and visually appealing sales floor. Meet or exceed individual and store sales goals. Receive, unload, and organize merchandise shipments.
• Accurately tag, label, and stock products on the sales floor or in the backroom.
• Assist in inventory counts and ensure stock levels are maintained. Keep the stockroom clean, organized, and safe.
• Support the sales team by quickly replenishing items as needed. Follow all safety procedures and company policies.
• Strong organizational and time-management skills.
• Attention to detail and accuracy when handling merchandise Positive attitude with a customer-first mindset
• Comfortable standing for long periods and performing physical tasks like folding, moving, or restocking merchandise
• Cultivated strong relationships with customers to ensure repeat business and loyalty.
• Collaborated with team members to improve customer service and enhance shopping experiences.
• Assisted customers in selecting outfits for special occasions, ensuring a memorable experience.
• Maintained an organized workspace, ensuring all items were properly labeled, tagged, and ready for presentation on the sales floor.
• Regularly communicated with returning clients about new arrivals and promotions, fostering long-lasting relationships.
• Improved customer satisfaction by promptly locating items and providing product information.
• Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.

• Deliver an exceptional customer experience by greeting, engaging, and assisting shoppers on the sales floor.
• Actively listen to customer needs to recommend products and upsell additional items.
• Process sales, returns, and exchanges accurately at the register and handle cash/credit transactions responsibly.
• Stay knowledgeable on current promotions, new product arrivals, and store policies.
• Maintain a clean, organized, and visually appealing sales floor, including merchandising and restocking displays.
• Collaborate with team members to meet or exceed daily, weekly, and monthly sales goals.
• Assist in opening and closing procedures, including counting registers and preparing the store for business.
• Resolve customer concerns quickly and professionally, escalating when needed. Support store events, promotions, and seasonal sales initiatives.
• Managed inventory levels, ensuring optimal stock availability and reducing instances of out-of-stock products.
• Processed transactions efficiently using point-of-sale systems, minimizing wait times during peak hours.
• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Answered questions about store policies and addressed customer concerns.
• Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.

• Developed and implemented onboarding plans for new hires, ensuring a smooth transition into the company
• Monitored employee progress through onboarding programs and provided guidance when needed
• Issued background checks and drug screens to new hires to verify authorization to work
• Scheduled and conducted new employee orientations
• Conducted reference or background checks on job applicants
• Participated in and led cross-functional human resources projects
• Monitored compliance with labor laws such as FLSA, ADA, FMLA Served as link between management and employees by handling questions, interpreting, and administering contracts and helping resolve work-related problems
• Coordinated employee surveys to assess satisfaction levels with organizational programs and policies
• Assisted managers in resolving employee relations issues such as performance management, disciplinary action, grievances
• Managed HRIS system updates, ensuring accurate employee records and compliance with data protection regulations.
• Conducted performance evaluations, providing constructive feedback to support employee development goals.
• Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
• Coordinated company-wide events such as town hall meetings or wellness activities, boosting employee morale and fostering a sense of community within the organization.
• Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
• Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.