Liz Quezada
Sacramento,CA
Summary
Proven Retail Associate at Bison, adept in customer engagement and cash handling accuracy, significantly enhanced shopping experiences and exceeded sales targets. Trained new associates, ensuring reliability and a positive demeanor in team dynamics. Skillfully managed inventory, achieving efficient stock levels and minimizing discrepancies. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
12
12
years of professional experience
Work History
Retail Associate
Bison
09.2008 - 01.2021
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Education
Bachelor of Science - Computer Science
California State University - Sacramento
Sacramento, CA06.1998
Skills
Reliability
Customer Engagement
Positive and engaging demeanor
Cash Handling Accuracy
Languages
Spanish
Native or Bilingual
Timeline
Retail Associate
Bison
09.2008 - 01.2021
Bachelor of Science - Computer Science
California State University - Sacramento
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