Summary
Overview
Work History
Education
Skills
Timeline
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Elizabet Rowley

Enterprise,OR

Summary

Retail sales professional offering 4 years of experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service, and exceptional knowledge of team management. Aside from work ethic, bringing a fun and relaxed energy to the workplace is a priority. Currently a student pursuing a physical therapy degree.

Overview

5
5
years of professional experience

Work History

Cook/Restaurant Server

Embers Brew House
05.2022 - Current
  • Mentored junior cooks in refining their culinary skills through hands-on guidance during meal preparation processes.
  • Identified inefficiencies leading to improved productivity.
  • Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Communicated closely with servers to fully understand special orders for customers.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Teacher

Mt Bachelor
12.2023 - 01.2024
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Monitored classroom to verify safe and secure environment.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Enhanced children''s emotional development through empathetic communication and active listening techniques.
  • Supported students in developing self-esteem and self-confidence.
  • Guided students to develop social, emotional and physical skills.

Youth Mentor

Three Point Center
03.2023 - 11.2023
  • Educated young people about strategies for driving discussions and promoting social changes.
  • Gathered opinions and support from grass-roots supporters to solidify group position.
  • Developed strong communication skills in youths by providing constructive feedback and regularly engaging them in reflective conversations about their progress.
  • Kept case files updated, accurate and aligned with requirements.

Host

Wingers Restaurant
01.2023 - 03.2023
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Completed daily side work and opening and closing duties without fail.
  • Assisted customers with delivering orders, carrying additional trays and helping dish out items.

Gift Shop Assistant

Mad Mary's Soda Shop
04.2019 - 10.2022
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Handled customer returns or exchanges professionally while adhering to company policy guidelines.
  • Prioritized helping customers over completing other routine tasks in store.
  • Wrapped, boxed and weighed bakery department products.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Assisted in maintaining accurate financial records by reconciling daily sales reports with cash drawer counts regularly.
  • Maintained a clean and organized store environment, adhering to company standards for safety and appearance.
  • Used in-store system to locate inventory and place special orders for customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Developed strong rapport with customers and created positive impression of business.
  • Managed efficient cash register operations.

Education

High School Diploma -

Enterprise High School
Enterprise, OR
05.2022

Skills

  • Hospitality and service industry background
  • Professionalism and Courtesy
  • Sales expertise
  • Problem-Solving
  • Daily Reporting
  • Reliable and Responsible
  • Customer Assistance
  • Money Handling
  • Work Ethic and Integrity

Timeline

Teacher

Mt Bachelor
12.2023 - 01.2024

Youth Mentor

Three Point Center
03.2023 - 11.2023

Host

Wingers Restaurant
01.2023 - 03.2023

Cook/Restaurant Server

Embers Brew House
05.2022 - Current

Gift Shop Assistant

Mad Mary's Soda Shop
04.2019 - 10.2022

High School Diploma -

Enterprise High School

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Elizabet Rowley