Elizabeth Scaife
Frisco,TX
Summary
I am a bilingual professional with a strong background in education, customer service, and logistics. I'm looking to apply my communication, organizational, and problem-solving skills to an Access Services Representative role. My goal is to help Baylor Scott and White by ensuring accurate patient information, assisting with insurance verification, and providing excellent service in managing financial responsibilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bilingual Teacher
Lillie J. Jackson Early Childhood Center
Lewisville, USA
08.2022 - Current
- Conducted lessons in both English and [Other Language], ensuring clarity for students and parents
- Managed detailed student records and worked with administrators to ensure accuracy in data entry
- Communicated effectively with diverse groups, including parents, to ensure the success of students
- Developed individualized plans for students with specific needs, ensuring all necessary documentation was maintained
Customer Service and Logistics Processor
Nordstrom
Frisco, USA
11.2020 - Current
- Provided high-level customer service, assisting customers with product inquiries, exchanges, and returns
- Handled sensitive customer information, ensuring confidentiality and accuracy in transactions
- Assisted with logistics, managing inventory, processing shipments, and ensuring timely delivery of products
- Demonstrated attention to detail in verifying order accuracy, shipping information, and tracking
Education
Educational Diagnostician Certification -
Lamar University
Beaumont, TXMASTER OF ARTS - Educational Psychology
Pepperdine University
Malibu, CABACHELOR OF ARTS - Political Science
California State University Fullerton
FullertonSkills
- Bilingual in English and Spanish
- Strong communication and interpersonal skills
- Customer service experience, managing client inquiries
- Attention to detail
- Data entry proficiency
- Problem solving
- Negotiation abilities
- Logistics
- Organization
- Managing inventory
- Processing data
- Proficient in using software for registration and documentation tasks
Certification
Special Education
Affiliations
- CFA Alumni
Timeline
Bilingual Teacher
Lillie J. Jackson Early Childhood Center
08.2022 - Current
Customer Service and Logistics Processor
Nordstrom
11.2020 - Current
Special Education
Educational Diagnostician Certification -
Lamar University
MASTER OF ARTS - Educational Psychology
Pepperdine University
BACHELOR OF ARTS - Political Science
California State University Fullerton
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