Summary
Overview
Work History
Education
Skills
Timeline
Generic

Liz Thomas

Kennesaw,GA

Summary

Resourceful and experienced Administrative Assistant offering expertise in customer service, meeting scheduling, travel arrangements, task prioritization and file management. Dedicated team member with high attention to detail and strong organizational skills. Capable of handling multiple projects simultaneously with a high degree of accuracy.

Overview

13
13
years of professional experience

Work History

Executive Administration/Human Resource

Quality Driver Solutions
Marietta, GA
01.2018 - Current
  • Provided administrative services, including phone and email correspondence, making copies and handling incoming and outgoing mail and faxes.
  • Worked independently and under guidance to master general clerical tasks.
  • Responded to inquiries and researched and resolved problems related to transactions handled by the department. 
  • Acted as a liaison between clients and vendors and maintained effective lines of communication.
  • Maintained human resources records by recording new hires, transfers, terminations, changes in job classifications and merit increases. 
  • Gathered statistical data to enhance reports and presentations; managed scheduling of appointments and meetings for employees.
  • Collaborated to develop standard operating procedures manual for server room access, security access, monitoring systems and telephone system maintenance.
  • Planned and executed company events such as year-end holiday party, meetings and staff mixers to promote office morale and cohesion.
  • Communicated corporate objectives across all divisions through regular correspondence and scheduled follow-up.
  • Exceeded team goals and collaborated with staff members
    to implement customer service initiatives.
  • Reviewed repeated issues within operations and business management to solve problems and improve company outcomes.
  • Sorted financial documents, coded accounting entries for data processing and posted daily receipts and payments.
  • Implemented the new-hire program by incorporating training initiatives while resolving problems and processing related documents.

Office Manager/Finance Manager

Cherokee Auto Sales
Kennesaw, Georgia
02.2011 - 01.2018
  • Established procedures for custody and control of assets, records, loan collateral and securities to ensure safekeeping.
  • Performed complex general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliations.
  • Set up and updated customer accounts with interactions, payments and personal information.
  • Accessed credit records to evaluate customer histories.
  • Processed payments and applied to customer balances.
  • Drafted the complete annual audit reports including all footnote disclosures.
  • Received and processed paperwork for titles, new license plates and renewals.
  • Collected taxes and fees, submitted payments and issued receipts.
  • Liaised with organizational leaders to address company issues and assessed client satisfaction.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Developed reports by compiling summaries for earnings, taxes, deductions, nontaxable wages, disability and leave.
  • Updated employee files with new details such as changes in address or salary levels.
  • Title Tec, Frazier, Wayane Reaves, Dealer Track, Quickbooks 

Education

BBA - Business Management/ Administrative

Columbus State University
Columbus, GA
2008

Skills

  • Analyzing information
  • Team leadership
  • Performance management
  • Problem-solving
  • Financial planning
  • Customer service
  • Risk management processes and analysis

Timeline

Executive Administration/Human Resource

Quality Driver Solutions
01.2018 - Current

Office Manager/Finance Manager

Cherokee Auto Sales
02.2011 - 01.2018

BBA - Business Management/ Administrative

Columbus State University

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Liz Thomas