Summary
Overview
Work History
Education
Skills
Certification
Quote
Work Availability
Timeline
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Elizabeth Torres

Elizabeth Torres

Seaside,CA

Summary

Result-driven worker with experience providing exceptional customer service in fast-paced environments committed to contributing to business success. Focused on customer satisfaction and team productivity. Works well with others to meet common goals and individually. Familiar with project management and workflow optimization. Highly organized and with excellent communication and problem-solving skills. Currently a college student seeking a degree in Liberal Studies (education).

Overview

6
6
years of professional experience
1
1
Certification

Work History

Shift Leader

Dutch Door Donuts
08.2023 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge.
  • Organized and kept track of inventory
  • In charge of opening and closing the shop
  • Work with fryer as well as barista

Retail Sales Associate

SSA Group, LLC
03.2023 - 05.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Team Member

Smashburger
09.2022 - 03.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety, Learned all required tasks quickly to maximize performance, Contributed to team success by completing jobs quickly and accurately, Developed strong cooperative relationships with coworkers and managers, Disinfected frequently touched between guests to minimize infection risks, Serviced bathroom by cleaning surfaces and replacing soap, Kept hostess station neat and clean with well-stocked supplies, Kept the register accurately through correct billing, payment processing, and cash management practices, Served and assisted diners by carrying plates of food, taking and delivering beverage orders, and refilling glasses, Established a welcoming atmosphere by greeting each guest warmly, Worked on different stations to provide optimal coverage and meet production goals

Tutor/Mentor

Selma High School
08.2018 - 06.2022
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses, Planned lessons for the allotted time to strengthen weak subjects and build skills, Motivated students towards learning and studying to build self-confidence and reduce fear of failure, Supported students with helpful study habits and exam strategies, Identified learning needs and implement fun and engaging learning activities to help students advance

Babysitter

03.2020 - 06.2021
  • Communicated positively with children and guardians, Played games, worked on puzzles, and read books to young children, Organized and cleaned the home after activities by picking up toys and straightening up the playroom, Prepared healthy, age-appropriate snacks and meals, Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent the spreading of germs, Balanced playtime and limited screen time support the development of fine motor, gross motor, and cognitive skills

Education

High school diploma -

Selma High School
Selma, CA
05.2022

Skills

  • Special education (5 years)
  • Sports coaching (4 years)
  • Money Handling (2 years)
  • Register Preparation (2 years)
  • Leadership (4 years)
  • Shift Management
  • Problem-Solving
  • Positive Attitude
  • Team Supervision
  • Customer Service

Certification

  • Food Handler
  • CPR Certification

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Shift Leader

Dutch Door Donuts
08.2023 - Current

Retail Sales Associate

SSA Group, LLC
03.2023 - 05.2023

Team Member

Smashburger
09.2022 - 03.2023

Babysitter

03.2020 - 06.2021

Tutor/Mentor

Selma High School
08.2018 - 06.2022

High school diploma -

Selma High School

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Elizabeth Torres