Liz Wren
Mount Dora,FL
Summary
A highly-dependable individual with sound understanding of medical laws and ethics as a result of eighteen years in the medical field. Superior communication and organization skills. Possessing personable, honest and compassionate demeanor.
I hold a current CNA license in the state of Indiana and Florida.
Overview
12
12
years of professional experience
Work History
Clinical Assistant
Fort Wayne Orthopedics
Fort Wayne, IN
10.2023 - 01.2024
- Greeted patients, recorded vital signs, and completed intakes in NextGen EMR.
- Draw up injections per provider's request.
- Instructed and fit patients with DME safely and correctly per provider's orders.
- Ordered X-rays according to specific protocols, utilized PACS system.
- Performed patient education when appropriate to include instructions in cast and splint care and use of medications.
- Assisted with scheduling appointments.
Diagnostic Technician
St. Luke's Cataract & Laser Institute
The Villages, FL
02.2023 - 08.2023
- Perform various tests on a Humphrey visual field (HVF) machine, and OCT machine per providers request.
- Update medical charts and maintain accurate records in NextGen.
- Completed training as an Ophthalmic Assistant with the exception of refracting.
Medical Office Assistant
Mount Dora Physical Therapy Specialist's
Mount Dora, Florida
04.2022 - 12.2022
- Process incoming referrals including creation of initial files.
- Schedule new and returning patients.
- Obtain authorization and verify insurance benefits.
- Collect co-payments and document transactions in Health Fusion software.
- Utilize EHR software Optimus to manage patient accounts, track insurance payments, and maintain patients’ records.
- Answer incoming calls, make outbound calls to patients and medical facilities.
- Process medical record requests for attorney's.
Certified Nursing Assistant/Medical Assistant
Lake Ear, Nose & Throat & Facial Plastic Surgery
Leesburg, FL
06.2019 - 07.2021
- Prepared patients for providers by obtaining vital signs, documenting HPI's and updating charts in eClinical.
- Assisted with collecting specimens for laboratory analyses.
- Communicated with patients regarding their plan of care.
- Communicated with pharmacies and patients regarding prescriptions, electronically sent prescriptions under the direction of provider.
- Assisted the provider with in office procedures
Certified Nursing Assistant
Together Home Care
Greenwood, IN
05.2018 - 03.2019
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Reported changes in patient condition to registered nurse or physician.
Patient Service Representative
Community Health Network
Indianapolis, IN
11.2017 - 05.2018
- Verified insurance information, collected payments, and scheduled appointments.
- Answered incoming calls in a professional manner.
Clinic Front Desk
Indiana Physical Therapy
Fort Wayne, IN
03.2017 - 10.2017
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Answered incoming calls from patients and medical offices.
- Scheduled patient appointments.
Patient Care Technician
St. Vincent's Hospital
Carmel, IN
12.2016 - 03.2017
- Provided direct patient care and assistance to healthcare team members in the ICU, Medical Surgical, Bariatrics, and Orthopedic departments
- Maintained accurate records of patient care, condition, progress, and concerns.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
Patient Care Technician/Unit Secretary
Vibra Hospital of Fort Wayne
Fort Wayne, IN
01.2015 - 08.2016
- Provided direct patient care and assistance to healthcare team members.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Maintained patient records, medical histories, test results and other pertinent information in the hospital's computer system.
- Processed lab orders per the physician.
- Completed all admission and discharge processes including paperwork and transport services.
- Observed telemetry monitors and reported changes to medical staff.
Client Services Coordinator
Angel Corps
Fort Wayne, IN
04.2014 - 12.2014
- Scheduled and confirmed client and staff visits based on customer availability.
- Reviewed and resolved client concerns and issues, researching relevant details and clearly communicating solutions.
- Managed and updated patient medical records.
Certified Nursing Assistant
Visiting Nurse Hospice (Stillwater Hospice)
Fort Wayne, IN
11.2012 - 11.2013
- Provided physical, emotional, and spiritual support to terminally ill patients and their families.
- Compiled detailed documentation related to patient care services rendered.
- Performed personal hygiene activities such as bathing, grooming, dressing and undressing and toileting assistance.
Patient Care Technician
Select Speciality Hospital
Fort Wayne, IN
12.2011 - 09.2012
- Provided direct patient care and assistance to healthcare team members.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Maintained accurate records of patient care and condition.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
Education
Certificate in Certified Nursing Assistant -
Ivy Tech Community College
Fort Wayne, IN05.2005
High School Diploma -
Norwell High School
Ossian, INSkills
- Current BLS certification
- Excellent written and verbal communication
- Scheduling experience
- Data entry and records maintenance
- Health Insurance eligibility verification
- EMR software knowledge; NextGen, eClinical, Allscripts, Epic, and Optimus
- Strong interpersonal and customer service skills
- Working knowledge of office equipment
- Typing speed 55 wpm
- Ability to multi-task in a fast-paced environment
- Accounts receivable
Timeline
Clinical Assistant
Fort Wayne Orthopedics
10.2023 - 01.2024
Diagnostic Technician
St. Luke's Cataract & Laser Institute
02.2023 - 08.2023
Medical Office Assistant
Mount Dora Physical Therapy Specialist's
04.2022 - 12.2022
Certified Nursing Assistant/Medical Assistant
Lake Ear, Nose & Throat & Facial Plastic Surgery
06.2019 - 07.2021
Certified Nursing Assistant
Together Home Care
05.2018 - 03.2019
Patient Service Representative
Community Health Network
11.2017 - 05.2018
Clinic Front Desk
Indiana Physical Therapy
03.2017 - 10.2017
Patient Care Technician
St. Vincent's Hospital
12.2016 - 03.2017
Patient Care Technician/Unit Secretary
Vibra Hospital of Fort Wayne
01.2015 - 08.2016
Client Services Coordinator
Angel Corps
04.2014 - 12.2014
Certified Nursing Assistant
Visiting Nurse Hospice (Stillwater Hospice)
11.2012 - 11.2013
Patient Care Technician
Select Speciality Hospital
12.2011 - 09.2012
Certificate in Certified Nursing Assistant -
Ivy Tech Community College
High School Diploma -
Norwell High School
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