Liz Wright

*Use prior extensive knowledge of flooring including carpet, tile, laminate, vinyl, wood and engineered wood to assist customers in DYI and FI

* Ability to explain all products of thin sets, grouts, adhesives, tools, cutters, saws, underlayments ect. to customers so that they will have the ability to purchase all the best product(s) to complete their jobs.

*Maintain a clean and safe department from floor level to top stock

*Work with management and identify areas of opportunity, out of stocks ect.

* Assist customer throughout the store in all departments when needed and use 15+ years of home improvement knowledge and hands on use of products and building.

* Required 6 months of classes, studies and training to pass Florida State 215 Insurance License test.

* Full state criminal background and finger print check through state an national crimes history data base.

* Fully understand all state regulations in all 8 states that I am Licensed in along with the variation of state by state variations of products from the 30+ companies I Broker for including United Healthcare, Aetna, BC/BS, Athem, Cigna, Manhattan Life, Colorado Banker. National Life Group, IMG, Delta.

*Ability to take the complicated subject of Health & Life Insurance and discuss it in a manner that fits my customer's knowledge and understanding.

* Listen to my clients and formulate Insurance quotes and plans that will both fit my clients needs but also their budget.

* Accountability for all aspects of my 1099 business, grow sales and defend current clients.

* Work directly with Insurance companies and represent my clients with claims, hospital and office charges.

* Search and find the very best hospitals and doctors for my clients that need assistance.

* Returned to family business to be in charge of selling the family owned aircraft parts manufacturing company. Established in 1952 by my uncle and parents.

* Prepared 5 year detailed financial look back and 5 year future business outlook based off of current business, long term contracts, economy both national and global forecast of aerospace industry both commercial and military including all aircraft, cost of production materials ( Aluminum, Stainless Steel, Inconel), review all aircraft slated to phase out of production and forecast of potential 'spares' programs.

* Review and update all assets lists including all equipment, tooling owned by company, raw materials, spare in stock, land, office, auto, computers and software.

*research nation wide all similar companies that have sold in the last 18 months along with reviewing and analyzing all similar current companies for sale.

* Put together a 85 page business prospective profile potential buyers to receive and review. Answer all questions in a timely manner that any prospective buyers have.

* Worked with 3 different buyers and set up meetings, company tours and financial buy out options with potential buyers.

*Updated all stock holders on an 'As needed' or monthly.

* Worked daily with the ultimate the company that ultimately purchased the company in preparing all legal documents, surveys, EPA inspections.

* Contacted and negotiated with all current companies that the company held contracts with for the exchange of ownership and assisted in all re certifications of manufacturing processes.

* Hired as a Flooring Specialist: Extensive knowledge of all aspects of flooring products, installation types, products and costs.

* Maintain a clean and safe department working with management to achieve and/or exceed all sales and financial goals.

* After 6 months became the in-store 'Flooring Expeditor'. Managed all installed sales starting with measure, quoted all install sales and returned to Sales Associate for sale. After sale would write and release all purchase orders to vendors and installers. Oversee deliver dates meet the install date desired by customers. Work with installers and customers on-site for all issues that arose during installation or under warranty.

* Worked one year and 1 day and was promoted to Department Manger for Kitchen/ Bath & Appliances. Managed all aspects of the business with an emphasis on meeting or exceeding all sales and financial goals of the department ROI, Turns. Mark Downs, Shrink ect.

* Assisted Specialists in Appliances and Kitchens with all issues they were having with customers, vendors and suppliers.

* Knowledge of all Appliances and ability to be able to show customers all kitchen cabinets and counter tops while explaining the features and benefits of the various products.

* Give rough estimates to customers for kitchen cabinets, countertops and installation based off the products they picked and size of their kitchen along with all install cost such as plumbing.

* Scheduled customers to meet with a designer and started file based off of customers products for Designers.

* Was transferred to be tat store #256 on Dale Marby which is a $2 million per week store and had a very large Pro Customer base To be the Pro Desk and Delivers Manger.

* Managed 6 Pro Sales associated. Delivery Lead, 3 Pro Pullers and 3 Pro Loaders.

* Oversaw all business functions and responsibilities of Pro Services which included a very clean and safe loading and desk area. Maintain stock throughout the day of all bagged front apron goods.

Handle all issues with deliveries and Pro Clients that arose. Worked with Delivery lead and Port of Tampa to ensure all export products where delivered with proper paperwork to meet the container load date and time.

*Work closely with all Department Managers on keeping in stock on high volume Pro Items. Put together "Clearance" sheets with items for Pros to look at on items that were great buys for our Por Customers.

*Worked with all Lot Associates and Store Associates to submit names of 'Pros' and Company names on trucks to our desk as they helped or saw them in our store. Had a monthly contest with a store prizes for the #1 Associate that supplied Pro Leads.

* Ensured each week that Pro Desk Associates where on the floor for 3 hours per week assisting Pros and 'Prospecting' for new customers.

* Ensured that ALL Deliveries and Will Calls were properly pulled and tagged prior to delivery or pick up date and that the 'Sales Associate' had properly located and put notes in the system on a weekly bases.

* Transferred to NEW Sun City Store to be the Flooring/ Decor and Paint Manger. Arrived in store before any beams or product had arrived, just vertical iron was up.

* Managed set up of all Plan-o-grams, Ensured that all bays were marked and tagged for the correct size beam, shelving and height.

* Formulated game plan for where and how stock will be staged prior to pack out out.

*Worked closely with receiving and monitored all in-coming freight to ensure that the bays were set and ready to be packed out as soon as possible when merchandise was received.

* Majority of all Associates were "New' Hires so Training and 'Coaching' was very important along with stopping any bad behaviors as they happened and counsel Associates as needed.

*Managed all 3 Departments with emphasis on Excellent Customer Service, In-Stock and meeting or exceeding financial goals.

* Promoted to 'Key Carrier Department Manger. and started overseeing many of the daily operations of the entire store including, opening/ closing, vault opening and audits, handling any and all circumstances that arose during the business day.

* Communicate all issues to other management .

* Managed 2 Overnight Inventory 'Tag Teams' working 8pm to 6am 4 nights per week in preparation for inventory.

* Hold nightly meetings with all 8 Associates with store diagrams and the 'Game Plan' for the night.

*Walked store nightly to ensure that all departments already tagged did not have any new untagged product in any of the overheads.

* Work closely with all department managers and give lists of areas of concern and shelf maintenance issues that need addressed.

* Ended both Inventories with less than 5 Overhead SKU Checks from the counting Inventory Company.

* Home Depot started M-F 4:00 am-1:00 pm 'Pack Down' Team where I was the Opening Manager and Ran the 'Pack Down' Team of 8 along with 6 Inventory Specialists/ Ordering Associates.

* Emphasis was to 'Pack Down' every Bay in the store at least once per month and some High hand stacked bay ie: Power Tools, Electrical Items and Hardware Fasteners ect. more often. Emphasis was on fully stocked, tight and neat merchandise.

*Required knowing all products throughout the store, staying up to date on MST and cross merchandised items and being familiar with Ordering schedules, Freight schedules.

* Worked very closely with Department Mangers, ASM's and Store Manager with information on missing inventory, incorrect counts and was always trying to formulated the very best practices for 'Inventory Control' at our store.

* Along with managing the 2 'teams' that I had I also was responsible to be prepared for all situations involved with opening and operating the store. Including possible unsafe conditions when getting to the store at 3:45 am. Walking the store for safety prior to allowing any Associates in, opening all areas of the store for Associates at 4:00 and at 6:00 am customers. Coming up with schedule changes with Call Outs even if the the next manager due in called out.

* Greet and give any 'First In' Associates instructions for their department(s) that needed immediate action prior to opening and "Power Hours" 10:00 am.

* Operations Manger over Front End, Special Services, Lot and Vault.

Oversee all daily and weekly operations of over 80 Associates.

*Full knowledge of all operational systems of POS and Self Check Out, Special Services, Specialty Appliances,/Kitchen,/Millwork/ Flooring.

*Oversee all Software and Hardware updates along with knowledge of how to re-boot all systems and maintain all 'Power-Out' Crash Kits.

* oversee that all Head Cashiers are properly training and coaching cashiers.

* Meet and exceed all F.E. metrics including LTR and Credit.

* Investigate all 'Cash Short' on the F.E. and Vault.

* Address and resolve all F.E. customer issues with the intention of all complaints

being handled to the customers satisfaction.

* Ensure that Lot Associates keep a very clean and well kept 'Lot' and 'Front Apron' and that all carts are in good repair and working properly for customers.