Liz Wright
Coquille,Oregon
Summary
Adept at transforming operations and enhancing productivity, I significantly increased efficiency at the City of Coquille by streamlining document management and workflow processes. With a keen eye for detail and a mastery in policy analysis, my ability to multitask and solve problems has consistently improved organizational performance, ensuring compliance and confidentiality across various roles.
Overview
9
9
years of professional experience
1
1
Certification
Work History
City Recorder
City of Coquille
10.2023 - Current
- Streamlined workflow processes by working collaboratively with colleagues, resulting in increased efficiency and productivity.
- Collaborated with various departments to maintain accurate inventory lists of archived materials, promoting efficient resource allocation within the organization.
- Managed confidential information with utmost discretion, ensuring privacy and maintaining trust between stakeholders involved in sensitive matters.
- Enhanced accuracy in record-keeping by diligently reviewing and verifying all incoming documents before storage.
- Safeguarded vital documents from potential damage through proper handling techniques and adherence to environmental control protocols within storage facilities.
- Provided exceptional customer service, addressing inquiries and resolving issues related to records management promptly.
- Conducted regular audits of stored records, ensuring compliance with established retention schedules and legal requirements.
- Decreased processing time for record requests by establishing clear guidelines and communication channels among staff members.
- Contributed to the successful implementation of a new record management software system, leading to enhanced data security measures and user-friendly interfaces.
- Assisted with large-scale digitization projects, converting paper records to electronic format for improved accessibility and preservation efforts.
- Increased overall team performance by providing constructive feedback on individual record-keeping practices during regular performance evaluations.
- Supported records management initiatives by staying up-to-date on industry trends, attending relevant seminars, and sharing knowledge gained with colleagues.
- Developed training materials and facilitated workshops for new employees on proper records management procedures.
- Updated documents such as municipal codes and city charters.
- Recorded and edited minutes of meetings and distributed to appropriate officials or staff members.
- Issued public notification of official activities or meetings.
Office Manager/ Finance Director
Coquille Watershed Association
12.2022 - 10.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Controlled finances to lower costs and kept the business operating within budget.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Grant administration and management
Case Manager
Department of Human Services APD
07.2022 - 09.2022
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
Non-Profit Operations Manager
Operation Rebuild Hope
02.2020 - 07.2022
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
- Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
- Secured grant funding, implemented and executed all granting obligations including billing and reporting within the grantor's parameters.
Office Manager
Southwestern Oregon Veterans Outreach
08.2018 - 02.2020
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
Office Manager
Beautiful Brows Charlotte
08.2017 - 08.2018
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Veterinary Assistant
Myrtle Veterinary
08.2015 - 06.2017
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Administered medications to animals in treatment and documented changes in condition.
Education
Bachelor of Science - Interdisciplinary Studies
Eastern Oregon University
La Grande, OR06.2022
Associate of Science - General Studies
Southwestern Oregon Community College
Coos Bay, OR06.2019
High School Diploma -
Myrtle Point High School
Myrtle Point, OR06.2016
Skills
- Meeting Etiquette
- Technical knowledge
- Data entry expertise
- Language Fluency
- Transcription Accuracy
- Audio Recording Familiarity
- Problem-Solving
- Attention to Detail
- Multitasking
- Public Service
- Document Management
- Policy analysis
Certification
- Northwest Institute of Municipal Clerks, Professional Development Training - June 2024
Timeline
City Recorder
City of Coquille
10.2023 - Current
Office Manager/ Finance Director
Coquille Watershed Association
12.2022 - 10.2023
Case Manager
Department of Human Services APD
07.2022 - 09.2022
Non-Profit Operations Manager
Operation Rebuild Hope
02.2020 - 07.2022
Office Manager
Southwestern Oregon Veterans Outreach
08.2018 - 02.2020
Office Manager
Beautiful Brows Charlotte
08.2017 - 08.2018
Veterinary Assistant
Myrtle Veterinary
08.2015 - 06.2017
Bachelor of Science - Interdisciplinary Studies
Eastern Oregon University
Associate of Science - General Studies
Southwestern Oregon Community College
High School Diploma -
Myrtle Point High School
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