Liza Chavez
Las Vegas,NV
Summary
Experienced Assistant Store Manager known for creating team leadership, excellent customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity.
Overview
24
24
years of professional experience
Work History
Assistant Store Manager
See's Candies
08.2016 - Current
- Overseeing daily operations, from staff management (hiring, training, scheduling) and Inventory control (stocking, ordering, visual merchandising) to drive sales and increase revenue.
- Motivate the sales team to meet goals and provide coaching to ensure excellent customer service, all while managing budgets and maintaining compliance with company policies and safety regulations to boost profitability.
- Centralized training for all new and seasonal employees
- High volume cash handling, safe and bank deposits daily
- POS register system, 10 key, verifone system
- payroll
Assistant Store Manager
Rapid Cash
03.2008 - 10.2016
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Approved regular payroll submissions for employees.
- Prepared documents for underwriting by verifying client income, credit reports and other information.
- Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
- Processed Payday Loans , Title Loans , Check Cashing
- High Volumes Cash handling , Safe Deposit , Wire Transfer
Store Manager
ACE Cash Express Inc.
03.2006 - 03.2008
- Managed inventory control, cash control and store opening and closing procedures.
- Managed over 10 store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Approved regular payroll submissions for employees.
- High Volume Cash Handling , Safe Deposit , Check Cashing , Wire Transfer
- Payday Loans , Check Cashing
Soft Count Team Member
Rio Hotel And Casino
06.2005 - 03.2006
- Handled money, ticket and chips exchanges for customers.
- Audited money drawers and hand or machine-counted large cash values.
- Verified over $1,000,000.00 of cash and credit payments daily.
- Complied with casino policies and protocols to maintain transaction accuracy, efficiency and security.
- Counted cash and casino chips to accurately reconcile transaction reports.
Soft Count Team Member
Pechanga Casino And Resorts
08.2001 - 06.2005
- Handled money, ticket and chips exchanges for customers.
- Counted cash and casino chips to accurately reconcile transaction reports.
- Audited money drawers and hand or machine-counted large cash values.
- Complied with casino policies and protocols to maintain transaction accuracy, efficiency and security.
- High volume Cash Handling over $1 Million Dollars counted daily in Cash and chips.
Education
High School Diploma -
Arlington High School
Skills
- Sales and Marketing
- Excellent Customer Service
- Great Communication
- Time Management
- Organization
- Team Player
Timeline
Assistant Store Manager
See's Candies
08.2016 - Current
Assistant Store Manager
Rapid Cash
03.2008 - 10.2016
Store Manager
ACE Cash Express Inc.
03.2006 - 03.2008
Soft Count Team Member
Rio Hotel And Casino
06.2005 - 03.2006
Soft Count Team Member
Pechanga Casino And Resorts
08.2001 - 06.2005
High School Diploma -
Arlington High School