Liza Diaz
Houston,TX
Summary
Proven leader in office management, adept at enhancing operational efficiency and employee productivity at Fil-Clean LLC. Expert in office administration and training, I significantly improved report accuracy and guest satisfaction. Skilled in account reconciliation and coaching, my approach ensures meticulous attention to detail and a proactive work environment.
Overview
21
21
years of professional experience
Work History
Administrative Office Manager
Fil-Clean LLC
04.2002 - 02.2023
- Created a welcoming office environment by maintaining clean, organized spaces for staff use.
- Updated reports, managed accounts, and generated reports for company database.
- Managed payroll and benefits administration to ensure accuracy and compliance with company policies.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Front Office Executive
Khumbatta CPA
01.2004 - 01.2006
- Maintained strict compliance with security protocols while managing sensitive guest information confidentially and securely.
- Enhanced guest satisfaction with prompt attention to inquiries and professional communication skills.
- Coordinated with housekeeping staff to ensure timely room turnovers, resulting in improved guest experience.
- Assisted in training new front office team members, leading to increased productivity and efficiency.
Education
High School Diploma -
Sam Houston High School
Houston, TX01.1993
Skills
- Scheduling and calendar management
- Office Administration
- Training and coaching
- Account Reconciliation
Timeline
Front Office Executive
Khumbatta CPA
01.2004 - 01.2006
Administrative Office Manager
Fil-Clean LLC
04.2002 - 02.2023
High School Diploma -
Sam Houston High School