Overview
Work History
Education
Skills
Timeline
Generic

Liza Garcia

Miami,FL

Overview

10
10
years of professional experience

Work History

Dental Front Desk Coordinator

Navarro Dental Group
Miami, FL
05.2022 - 06.2024
  • Reviewed and confirmed insurance coverage for patient bills
  • Communicated daily with patients, medical providers, and insurance companies
  • Collected and managed supporting documents such as insurance verification, affidavits, and bills
  • Negotiated bills and liens with medical providers and insurance companies
  • Maintained and processed daily correspondence through paperless software
  • Assisted in preparing and organizing documents for management review
  • Provided exceptional customer service, maintaining confidentiality and managing high volume of cases efficiently

Front Desk Dental Coordinator

Dental Plus Inc
Miami, FL
07.2018 - 05.2022
  • Managed patient interactions, including greeting and assisting patients, answering phones, and scheduling appointments
  • Verified insurance eligibility and coordinated with external dental labs
  • Assisted in collecting and updating patient information and documentation
  • Supervised staff and managed insurance claims
  • Implemented office procedures and maintained organized databases

Patient Care Administrator

Hearing and Speech Center of Florida
12.2016 - 07.2018
  • Managed reception duties, including phone calls, medical records, and appointment scheduling
  • Verified patient information, collected payments, and worked on accounts receivable reports
  • Provided backup for medical records management and insurance verification
  • Coordinated communication with patients, medical providers, and insurance companies
  • Scheduled appointments and maintained control of medical chart dispensing and follow-up

Medical Office Administrator

Florida Rehab Professional Centre Inc
01.2014 - 11.2016
  • Handled reception, phones, medical records, and appointment scheduling
  • Verified patient information, collected co-pays, and managed accounts receivable reports
  • Provided backup for medical records and insurance checks
  • Directed calls, managed messages, and confirmed appointments
  • Organized and prepared patient charts and scheduled appointments accurately
  • Trained new staff and coordinated office equipment repairs
  • Maintained strict confidentiality and compliance with HIPAA and OSHA regulations

Education

Bachelor of Business Administration -

Jersey City State College
06.1992

Business Administration -

Drake Business School
06.1990

High School Diploma -

North Bergen High School
06.1988

Skills

  • Records Maintenance
  • Documentation abilities
  • Administrative Support
  • Recordkeeping expertise
  • Analytical mastery
  • Administrative Skills
  • Staff Supervision
  • Expense Reporting
  • Multi-Line Phone Systems
  • Clerical writing
  • Project Management
  • Confidentiality
  • Proficiency in all MS Office, Adobe & Salesforce Applications
  • Data Entry
  • Scheduling appointments
  • Problem-solving skills

Timeline

Dental Front Desk Coordinator

Navarro Dental Group
05.2022 - 06.2024

Front Desk Dental Coordinator

Dental Plus Inc
07.2018 - 05.2022

Patient Care Administrator

Hearing and Speech Center of Florida
12.2016 - 07.2018

Medical Office Administrator

Florida Rehab Professional Centre Inc
01.2014 - 11.2016

Bachelor of Business Administration -

Jersey City State College

Business Administration -

Drake Business School

High School Diploma -

North Bergen High School

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Liza Garcia