Summary
Overview
Work History
Education
Skills
Diversity/Global Experience
Timeline
Generic

Liza Good

Administrative Assistant/Student Pastor
Lake Zurich,IL

Summary

Organized Administrative Assistant with proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports and transcribing minutes. Well-educated on both PC and MAC. Experience with MS Office including Work, Excel, PowerPoint, Outlook, ACS, Intact, Fellowship One, Planning Center Online.

Overview

19
19
years of professional experience
7
7
years of post-secondary education

Work History

Student Pastor

The Chapel
Lake Zurich, IL
01.2016 - 09.2021

Served as Campus Student Pastor, responsible for overseeing the execution of fruitful ministry to junior high and high school students at our Libertyville and Lake Zurich campuses

  • Insure adequate preparation and implementation of Chapel Students’ weekend and midweek programming
  • Understand, embrace, and model vision and purpose of weekly Chapel Students (junior and senior high) gatherings
  • Participate in brainstorming and training meetings led by Director of Kids and Students
  • Facilitate students’ participation in campus and church-wide Chapel Students events, retreats, campus, etc
  • Oversee discipleship of students by ensuring that every student is known and loved by mature Christ-following adult
  • Maintain 8 to 1 student to volunteer ratio while having average student attendance of 45-60 students
  • Ensure clear, consistent communication with students, leaders and parents concerning Chapel Students happenings
  • Plan and carry out 2 winter retreats, 2 summer camps, and 1 international mission trip reach year
  • Foster unity and collaboration toward The Chapel’s Beliefs, Values and Vision among entire leadership and volunteer team
  • Equip Chapel Student Volunteer Team to disciple students
  • Assisting with other campus responsibilities that may include administrative, organization, support, care, building, office, and other needs
  • Provided spiritual care through visitation, counseling, weddings, funerals, and prayer.
  • Planned and conducted worship services, wrote sermons and worked with key church leaders to carry out church mission.
  • Oversaw administration and management of all areas of ministry.
  • Managed team of volunteers, overseeing onboarding, training and growth of volunteer team.
  • Worked with team to write monthly teaching series consisting of 3-4 30 minutes talks each covering various topics
  • Organized various missions’ trips with 8 other pastors including 12-70 students
  • Organized and executed summer camp for 150-800 students each summer
  • Created quarterly events for outreach to student population (Water Wars, Kickball events, Color Blast, Music Nights, Tournaments, Trivia events)

Executive Assistant/Office Manager

The Chapel
Grayslake, IL
01.2012 - 01.2016

Provided administrative support and budget oversight for Campus Pastor and team of 14 direct reports, including Pastors, Worship Leaders, Small Group Leaders, and Facilities Manager

  • Tracked and managed budget of $1.5M for Grayslake campus
  • Directly managed staff of 5-6 volunteers
  • Provided support for onboarding new and exiting staff and volunteers
  • Managed business and personal calendars and schedule to ensure balance of meetings versus autonomous work time
  • Read, responded to, and prioritized emails, maintaining confidentiality
  • Helped plan meeting agendas
  • Provided front desk reception services, communicating church vision, brand, and goals while making visitors and members feel safe, loved, and welcomed
  • Coordinated communications with members, donors, local pastors, community contacts, and direct reports, ensuring consistency and developing relationships
  • Supported families in crisis
  • Managed and oversaw church events, including baptisms, blood drives, backpack drive, giving initiatives, funerals, weddings, volunteer hospitality events, and other events
  • Known as go-to person by staff and others for “how to get things done.”
  • Managed and prioritized all emails sent to central email address
  • Managed room reservations for all onsite events.
  • Sourced vendors for special project needs and negotiated contracts.
  • Compared vendor prices and negotiated for optimal savings.
  • Updated reports, managed accounts and generated reports for church database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Maintained computer and physical filing systems.
  • Prepared meeting rooms and materials and recorded important information.

Executive Assistant

The Chapel
Grayslake, IL
01.2009 - 01.2012

Served on team of four (4) administrative assistants supporting four (4) senior and executive level pastors

  • Took dictation and drafted communications
  • Managed business and personal calendars and schedules; facilitated deadline management
  • Facilitated communication and coordination for staff meetings, retreats, and onsite events
  • Provided front desk reception services, communicating church vision, brand, and goals while making visitors and members feel safe, loved, and welcomed
  • Converted paper files to digital library system, filed and organized sermons electronically
  • Created library and catalogue system for book collection, facilitating sermon research.
  • Handled incoming and outgoing mail, email and faxes. Screened personal and business calls and emails and responded accordingly to support executive correspondence.
  • Created expense reports, budgets and filing systems for management team.
  • Processed travel expenses and reimbursements for executive team.
  • Organized envelopes, postage and mail correspondence.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Filed paperwork and organized computer-based information.

Executive Assistant

The Chapel
Grayslake, IL
01.2003 - 01.2009
  • Provided administrative support to Senior Pastor
  • Managed business and personal calendar and schedule to ensure balance of meetings versus autonomous work time
  • Read, responded to, and prioritized emails, maintaining confidentiality
  • Took dictation and drafted communications
  • Helped plan meeting agendas
  • Organized domestic travel arrangements
  • Managed paper and online filing for sermons, notes, and research
  • Supported church as it added one campus location annually
  • Provided front desk reception services, communicating church vision, brand, and goals while making visitors and members feel safe, loved, and welcomed
  • Coordinated communications with members, donors, local pastors, community contacts, and direct reports, ensuring consistency and developing relationships
  • Supported families in crisis
  • Planned and coordinated church events, facilitating communication among multiple resources
  • Provided support as church grew from one campus to four (4) campuses in 2006; managed event registration and hospitality services for church’s “Town Hall Meetings;” researched additional sites for expansion
  • Known as go-to person by staff and others for “how to get things done.”

Education

Certificate in Biblical Leadership - Organizational Leadership

Vineyard Institute
Online
09.2019 - 05.2020

Christian Leadership Training -

Gravity Leadership
Online
01.2015 - 01.2016

Associate of Applied Science - Administrative Professional

College of Lake County
Grayslake, IL
01.2005 - 05.2007

General Office Certificate -

College of Lake County
Grayslake, IL
01.2005 - 01.2006

Office Professional Certificate - Office Professional Certificate

College of Lake County
Grayslake, IL
01.2005 - 01.2006

Administrative Assistant Certificate - Administrative Assistant Certificate

College of Lake County
Grayslake, IL
01.2005 - 01.2006

Skills

Database Management

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Diversity/Global Experience

  • Lead, ministered, and provided support to 12 high school students on multiple domestic and one international (Trinidad) Mission Trips. Helped individuals learn to share their stories and use their talents and abilities.
  • Organized and lead 3 coat drives in partnership with Operation Warm to distribute over 2000 winter coats at each event to under resourced families in the greater Lake Zurich area.
  • Volunteer at Mobile Food Pantry events for under resourced families in the Lake Zurich area
  • Organized mission trip for 50 students and 20 adults to build a community center, 4 homes, and repair a church in Guatemala in 2019. Included booking travel, training team, fundraising over 120K.
  • Traveled Internationally to Trinidad & Tobago (2015), Europe (2016), Guatemala (2019), Mexico (2021/2022).

Timeline

Certificate in Biblical Leadership - Organizational Leadership

Vineyard Institute
09.2019 - 05.2020

Student Pastor

The Chapel
01.2016 - 09.2021

Christian Leadership Training -

Gravity Leadership
01.2015 - 01.2016

Executive Assistant/Office Manager

The Chapel
01.2012 - 01.2016

Executive Assistant

The Chapel
01.2009 - 01.2012

Associate of Applied Science - Administrative Professional

College of Lake County
01.2005 - 05.2007

General Office Certificate -

College of Lake County
01.2005 - 01.2006

Office Professional Certificate - Office Professional Certificate

College of Lake County
01.2005 - 01.2006

Administrative Assistant Certificate - Administrative Assistant Certificate

College of Lake County
01.2005 - 01.2006

Executive Assistant

The Chapel
01.2003 - 01.2009
Liza GoodAdministrative Assistant/Student Pastor