Liza Islas
Tulsa,OK
Summary
With a proven track record at 3S Team, I excel in transforming spaces and leading teams to success. My expertise in client relations and critical thinking has consistently enhanced customer satisfaction and workplace efficiency. Skilled in both technical and interpersonal aspects, I bring a unique blend of active listening and problem-solving abilities to every project.
Overview
10
10
years of professional experience
Work History
Lead
3s Team
01.2023 - Current
- Mentored new employees, fostering a supportive and educational atmosphere for growth and development.
- Led the team to providing high-quality work for our clients while maintaining a professional working environment.
- Conducted ongoing assessments of clients needs to ensure accurate work and planning for the job.
- Provided compassionate care to my team through effective communication and active listening skills, enhancing overall workers satisfaction rates.
Painter/ Sandblaster
Austin Industrial
11.2021 - 01.2023
- Protected surfaces from damage and spills by using drop cloths prior to and during painting.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Consistently met safety regulations while working on-site at both residential and commercial properties.
- Enhanced the appearance of residential and commercial spaces by skillfully applying paint, wallpaper, and other finishes.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
- Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Selected surfaces for blasting and masked specific parts.
Cook
Braums Ice Cream And Dairy
06.2014 - 11.2016
- Mentored new employees, fostering a supportive and educational atmosphere for growth and development.
- Led the team to providing high-quality work for our clients while maintaining a professional working environment.
- Conducted ongoing assessments of clients needs to ensure accurate work and planning for the job.
- Provided compassionate care to my team through effective communication and active listening skills, enhancing overall workers satisfaction rates.
Painter
Brock Group
09.2018 - 11.2021
- Protected surfaces from damage and spills by using drop cloths prior to and during painting.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Enhanced the appearance of residential and commercial spaces by skillfully applying paint, wallpaper, and other finishes.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
- Consistently met safety regulations while working on-site at both residential and commercial properties.
- Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
- Painted surfaces using brushes, spray guns, and paint rollers.
Shift Supervisor
Braum's Ice Cream & Burger Restaurant
10.2020 - 03.2021
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Completed store opening and closing procedures and balanced tills.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Sever
Golden Corral Buffet and Grill
08.2016 - 08.2018
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Served food and beverages promptly with focused attention to customer needs.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Culinary
Archery Tech
Enid, OKAssociates - Business And Administ
Northern Oklahoma College
Enid, OKHigh School Diploma -
Enid High School
Enid, OK05.2017
Skills
- Customer Service
- Problem-solving abilities
- Critical Thinking
- Active Listening
- Problem Resolution
- Data Entry
- Client Relations
- Appointment Scheduling
- Team Development
- Money handling abilities
- Scheduling
- Data Collection
- Staff Training
Timeline
Lead
3s Team
01.2023 - Current
Painter/ Sandblaster
Austin Industrial
11.2021 - 01.2023
Shift Supervisor
Braum's Ice Cream & Burger Restaurant
10.2020 - 03.2021
Painter
Brock Group
09.2018 - 11.2021
Sever
Golden Corral Buffet and Grill
08.2016 - 08.2018
Cook
Braums Ice Cream And Dairy
06.2014 - 11.2016
Culinary
Archery Tech
Associates - Business And Administ
Northern Oklahoma College
High School Diploma -
Enid High School
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