Liza K
Summary
Adaptable professional in office and administrative support, known for high productivity and efficient completion of tasks. Specialize in data entry, record management, and customer service, ensuring smooth operational flow. Excel in organization, time management, and communication, utilizing these skills to meet and exceed workplace demands.
Overview
24
24
years of professional experience
Work History
Shift Supervisor
Venchi
, VA
03.2024 - Current
- Administrative work.
- Assisted customers with product selection and inquiries.
- Processed customer transactions using point-of-sale systems.
- Promoted special offers and services to enhance customer experience.
- Trained new employees on safety procedures and company policies.
- Supervised daily operations and coordinated team activities during shifts.
- Managed inventory levels and ensured proper stock rotation in the facility.
- Collaborated with management to improve workflow processes and efficiency.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Assigned tasks to team members based on their strengths and skill sets.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Addressed any issues that arose during the shift in a proactive manner.
Sales Associate
Wasabi Sushi
New York, New York
01.2024 - 04.2024
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Sales Officer
Yemenia Airlines
Sanaa, Yemen
11.2003 - 10.2005
- Facilitated ticket sales and reservations for domestic and international flights.
- Assisted customers with inquiries regarding flight schedules and services.
- Collaborated with team members to ensure efficient operations at ticket counters.
- Managed customer feedback to enhance service delivery and passenger experience.
- Coordinated with airport personnel for smooth check-in and boarding processes.
Sales Associate
Janat Shop
Sana'a, Yemen
01.2002 - 12.2002
- Maintained product displays and ensured store organization consistently.
- Processed transactions accurately using point-of-sale systems.
- Assisted customers with product selections and provided personalized recommendations.
- Collaborated with team members to achieve daily sales goals and improve customer service.
- Educated customers on fabric care and clothing maintenance for optimal use.
- Participated in team meetings to share ideas for improving store operations and sales strategies.
Education
Bachelor of Arts - English Language
SANAA UNIVERSITY
YEMEN06-2003
Skills
- Microsoft Office
- Data entry
- File management
- Record keeping
- Document preparation
- Office coordination
- Team collaboration
- Cross-cultural communication
- Policy drafting
- Conflict resolution
- Networking skills
- Research
- Intercultural communication
- Cultural program development
- Event coordination
- Transaction processing
Languages
- Arabic
- English
- French
Timeline
Shift Supervisor
Venchi
03.2024 - Current
Sales Associate
Wasabi Sushi
01.2024 - 04.2024
Sales Officer
Yemenia Airlines
11.2003 - 10.2005
Sales Associate
Janat Shop
01.2002 - 12.2002
Bachelor of Arts - English Language
SANAA UNIVERSITY
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